Scope
Factbook and Primer provides an ideal knowledge base for enterprises to study providers as well as market evolution. These reports will provide readers with:
- Detailed research on leading providers and a fact-based analysis on the genesis of their establishment, drivers for growth, as well as decision-making approach
- Providers’ history, their evolution, culture, strategy, performance, and outlook
- Evaluation of providers’ performance against peers across various spend categories
Contents
In this research, we study:
- Snapshots of Information Technology Services (ITS) and Business Process Services (BPS) providers: an overview of each provider's performance across Everest Group’s PEAK Matrix® reports in the ITS and BPS domains
- Company overview: an overview of each provider’s evolution, including its establishment, financial performance, acquisitions, talent management, and delivery presence
- Portfolio mix: details of the providers’ revenue performance across parameters, including revenue mix by service and vertical
- A deep-dive into providers’ ITS and BPS segments as featured in Everest Group PEAK Matrix® reports: details of provider performance and business plans to achieve goals and sustain position in the ITS and BPS domains
- Priority focus and investment areas: an assessment of the providers’ focus areas to grow their businesses further
- Investment in digital services: details of each provider’s investment in digital services to remain competitive
Sources
This Factbook and Primer research is based on the following sources of information:
- PEAK Matrix®reports
- PEAK Matrix® compendium reports
- Proprietary databases
- Company filings
Page Count: 60
