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Paras Chugh Emma Handler sortiz Vudikala Pramodh Ashwin Venkatesan

State of the Market
July 23, 2021

Rohit

Practice Director

Ashwin Venkatesan

Vice President

Udit Singh

Vice President

Aware Automation Immunity is the Key to Combat the COVID-19 Crisis

COVID-19 has had a profound impact on IT services globally, including reduced enterprise demand, supply chain disruptions, challenges in business and service continuity, and new cybersecurity risks and threats. However, automation has helped minimize business disruptions…
Event
July 20, 2021

How Positive Agent Experience Amplifies Customer Experience | Webinar

Join this webinar to learn how organizations are re-evaluating their customer experience (CX) strategies for the long term post-pandemic. Shirley Hung, Vice President at Everest Group, will join Lori Stewart, Director Customer Experience/International Reservations at American Airlines,…
Viewpoint
July 16, 2021

Jimit Arora

Chief Executive Officer

Chunky Satija

Partner

Chinmay Joshi

Senior Analyst

Paras Chugh

Analyst

The Future of Healthcare: Accelerating Your Cloud Journey

This viewpoint examines the cloud transformation journey for healthcare enterprises to operate more efficiently and resiliently. With increasing interest in a connected healthcare ecosystem and enterprise digitalization following the pandemic, cloud transformation has gained substantial traction…
Event
July 13, 2021

Digital Engineering: What You Need to Know to Design Your Future | Webinar

LIVE WEBINAR Digital Engineering: What You Need to Know to Design Your FutureAccess the on-demand webinar, which was delivered live on July 13, 2021. Digital engineering accounts for nearly one-fourth of the global Engineering and R&D…
Event
July 06, 2021

Sourcing for IT Specialist Capabilities—The What, Why, and How | Webinar

LIVE WEBINAR Sourcing for IT Specialist Capabilities—The What, Why, and HowAccess the on-demand webinar, which was delivered live on July 6, 2021. Enterprises today are looking for specific IT service provider roles to help balance multiple…
Event
June 29, 2021

Creating a Skilling Strategy for the Future in Your GBS Organization | Webinar

LIVE WEBINAR Creating a Skilling Strategy for the Future in Your GBS OrganizationAccess the on-demand webinar, which was delivered live on June 29, 2021.Global Business Services (GBS) organizations are evolving to become global hubs that house…
Event
June 01, 2021

Global Recruitment Process Outsourcing | Webinar

Everest Group Practice Director, Aniruddha Kulkarni, will join an expert panel to discuss what talent acquisition leaders need to be aware of when going to market for Recruitment Process Outsourcing (RPO) solutions across the globe. They…
In the News
May 25, 2021

6 Alternatives to Blockchain for Businesses to Consider | In the News

Blockchain has risen to prominence thanks to enthusiasm about cryptocurrencies such as Bitcoin, Ethereum and Dogecoin. Businesses have also taken note of the promise of blockchain technology to improve the transparency and data integrity of distributed…
May 20, 2021

Ashwin Venkatesan

Vice President

Uthra K

Senior Analyst

IT Services Skills Taxonomy

Talent is increasingly becoming the prime differentiator for firms as they seek to achieve competitive advantage. A successful talent strategy acts as a business enabler by improving firm performance and enhancing client satisfaction. However, firms often…
Blog
April 09, 2021

Suseel Menon

Practice Director

Alisha Mittal

Vice President

Ashwin Venkatesan

Vice President

The Emergence of Distributed Agile Software Development: An Old Weapon with New Firepower | Blog

Imagine brainstorming your customers’ journey with digital holograms of globally located developers, user experience (UX) designers, and business leaders, all collaborating organically with each other’s 3D replicas – something straight out of Star Wars and other…
Viewpoint
March 26, 2021

Nitish Mittal

Partner

Chunky Satija

Partner

Nisarg Shah

Vice President

Paras Chugh

Analyst

Connecting Life Sciences Manufacturing Using Industrial IoT

This viewpoint examines the digitization of the life sciences manufacturing value chain through the Industrial Internet of Things (IIoT). The life sciences industry is leveraging IIoT to deliver an interconnected asset ecosystem. IIoT platform vendors or…
In the News
March 11, 2021

AWS Makes Ethereum Generally Available On Amazon Managed Blockchain | In the News

Amazon Web Services (AWS) has announced the general availability (GA) of Ethereum on its managed blockchain service. Amazon Managed Blockchain was only made available in mid-2019, with the previous November’s re:Invent announcing the product itself. AWS said at the…
Event
March 04, 2021

Smart Enterprise Automation: Easing Document Automation with AI-enabled Intelligent Document Processing | Webinar

Join Anil Vijayan, Vice President at Everest Group, in this webinar hosted by Datamatics to gain insights into intelligent document processing (IDP), key use cases, and adoption trends. He will discuss: IDP as an approach to…
In the News
March 04, 2021

An Enterprise Guide to Your New Office: The Virtual Office as a Service (OaaS) | In the News

This has been true for years, of course, ever since the first digital computers shook up the modern workplace. But as new technologies, processes, and ways of thinking about work have evolved, this digital transformation of…
Event
March 03, 2021

Reimagine Finance - Transform your Finance Organization with Intelligent Workflows | Webinar

Catch Shirley Hung, Vice President at Everest Group, along with experts from the National University of Singapore and IBM, for their panel discussion titled Enabling Finance of the Future. Participants will get an opportunity to interact…
In the News
Feb. 25, 2021

Short-term Pullback by Investors to Hit PH BPO | In the News

A short-term pullback by investors is expected to hit the Philippine business process outsourcing (BPO) industry that could result in a nominal to flat growth this year, according to an industry expert. There are no official…
Webinar Deck
Feb. 05, 2021

Michel Janssen

Chief Research Officer

Jimit Arora

Chief Executive Officer

Ashwin Venkatesan

Vice President

Webinar Deck: Walking the IT Budget Tightrope

On February 4, Everest Group hosted a webinar titled, "Walking the IT Budget Tightrope." With IT budgets expected to flatline in 2021, many organizations are facing obstacles as they strategize and plan IT spends for the…
In the News
Jan. 20, 2021

Seizing the Business Value of Cloud for Demanding Times | In the News

“Cloud is no longer just an IT mandate; it’s the fulcrum of digital business,” says Yugal Joshi, vice president at Everest Group. “In the same way that cybersecurity rose to the C-suite level and board agenda,…
Market Insights™
Jan. 20, 2021

Digital Workplace Services Category Strategy: Key Challenges and Risk Considerations | Market Insights™
Thematic Report
Jan. 12, 2021

Michel Janssen

Chief Research Officer

Ashwin Venkatesan

Vice President

Hrishi Raj Agarwalla

Vice President

Recalibrating for Resiliency – 2021 Key Issues in Global Sourcing – Enterprise IT Perspective

Our unique Key Issues in Global Sourcing reports are based on annual surveys that capture the pulse of the market on major aspects of the global sourcing industry. This report presents the results of a study…

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Ashwin Venkatesan

Vudikala Pramodh

Paras Chugh

Emma Handler

sortiz

Aware Automation Immunity is the Key to Combat the COVID-19 Crisis

How Positive Agent Experience Amplifies Customer Experience | Webinar

The Future of Healthcare: Accelerating Your Cloud Journey

Digital Engineering: What You Need to Know to Design Your Future | Webinar

Sourcing for IT Specialist Capabilities—The What, Why, and How | Webinar

Creating a Skilling Strategy for the Future in Your GBS Organization | Webinar

Global Recruitment Process Outsourcing | Webinar

6 Alternatives to Blockchain for Businesses to Consider | In the News

IT Services Skills Taxonomy

The Emergence of Distributed Agile Software Development: An Old Weapon with New Firepower | Blog

Connecting Life Sciences Manufacturing Using Industrial IoT

AWS Makes Ethereum Generally Available On Amazon Managed Blockchain | In the News

Smart Enterprise Automation: Easing Document Automation with AI-enabled Intelligent Document Processing | Webinar

An Enterprise Guide to Your New Office: The Virtual Office as a Service (OaaS) | In the News

Reimagine Finance - Transform your Finance Organization with Intelligent Workflows | Webinar

Short-term Pullback by Investors to Hit PH BPO | In the News

Webinar Deck: Walking the IT Budget Tightrope

Seizing the Business Value of Cloud for Demanding Times | In the News

Digital Workplace Services Category Strategy: Key Challenges and Risk Considerations | Market Insights™

Recalibrating for Resiliency – 2021 Key Issues in Global Sourcing – Enterprise IT Perspective

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