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  • Thematic Report
    May 20, 2022

    Our telecom and network Global Sourcing Adoption Trends report provides fact-based data and analysis on key trends and developments in global outsourcing for the telecom industry. The report captures key developments across offshore locations leveraged for…
  • LinkedIn Live
    March 10, 2022

    March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such…
  • Event
    March 03, 2022

    Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also…
  • Thematic Report
    Feb. 28, 2022

    The Market Vista report highlights the key trends and developments in the fast-evolving global offshoring and outsourcing market. The study captures the key developments across outsourcing transaction trends, health of GBS centers, location risks and opportunities,…
  • Provider Profiles
    July 02, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    June 30, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Webinar Deck
    June 29, 2021

    On June 29, Everest Group hosted a webinar titled, "Creating a Skilling Strategy for the Future in Your GBS Organization." Global Business Services (GBS) organizations are evolving to become global hubs that house deep-domain expertise and…
  • Provider Profiles
    June 25, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    April 22, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    April 19, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    April 09, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    April 08, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    March 26, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    March 26, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Factbook & Primer
    Jan. 29, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and refining…
  • Factbook & Primer
    Jan. 15, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and refining…
  • Provider Profiles
    Jan. 08, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    Dec. 17, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    Dec. 17, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Factbook & Primer
    Dec. 11, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and refining…

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