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  • Thematic Report
    April 07, 2022

    As the world struggles with the next normal following the pandemic, it is apparent that technology will be vital to ensuring businesses’ future resilience. Technology services have become critical for enterprises to achieve the triple mandate…
  • Location Spotlight
    March 29, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Blog
    Feb. 28, 2022

    The fresh armed offensive launched by Russia at the end of February has disrupted the service delivery ecosystem almost across the whole of Ukraine. Everest Group moved Ukraine’s operating and business environment risk rating to ”High”…
  • Viewpoint
    Feb. 24, 2022

    Russia launched an invasion of Ukraine on February 24, 2022, after formally recognizing the areas of Donetsk and Luhansk as independent territories on February 22, 2022. The fresh offensive includes attacks on Kyiv and some other…
  • Location Spotlight
    Jan. 28, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Executive Briefs
    Jan. 28, 2022

    Global service delivery strategy is standing at the cusp of disruption due to the pandemic’s massive impact, the rise of remote working, and the demand for niche skills driving the talent war. Additionally, forces such as…
  • Location Spotlight
    Jan. 17, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • State of the Market
    Nov. 30, 2021

    The US contingent workforce (staffing) industry experienced a major disruption due to the pandemic, with the use of contingent staffing falling drastically across the country. However, the market recovered in the latter half of 2020, and…
  • Viewpoint
    Nov. 24, 2021

    The COVID-19 pandemic significantly disrupted lives, businesses, and how work is executed. As we slowly emerge from the pandemic, businesses are facing an unprecedented talent management challenge characterized by an unprecedented supply-demand mismatch, the great resignation,…
  • PEAK Matrix®
    Nov. 24, 2021

    The pandemic-induced slowdown subdued the global services market’s growth in 2020. However, the market rebounded in 2021 and is poised to grow further in 2022, driven by factors such as a strong recovery, increased demand for…
  • State of the Market
    Nov. 23, 2021

    The global services market experienced subdued growth in 2020 in the wake of the pandemic. However, the market rebounded in 2021 and is poised to grow further in 2022, driven by factors such as a strong…
  • Webinar Deck
    Nov. 09, 2021

    On November 9, Everest Group hosted a webinar titled, "The Talent Shortage is Real. Five Things We Now Know." For the past several years, the talent war has had a special emphasis on the demand for…
  • Location Spotlight
    Nov. 02, 2021

    Everest Group’s Location Spotlight reports provide a sharp, insightful assessment of established and emerging or next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals understand the…
  • State of the Market
    Oct. 29, 2021

    While the COVID-19 pandemic disrupted the Contingent Workforce Management (CWM) outsourcing / Managed Service Provider (MSP) market outsourcing industry, the industry proved to be quite resilient and is, in fact, projected to grow dramatically over the…
  • State of the Market
    Sep. 30, 2021

    A Vendor Management System (VMS) continues to be an important technology solution for enterprises globally, especially as enterprises increasingly leverage contingent workers as part of their workforce. In recent years, VMSs have not only enhanced the…
  • PEAK Matrix®
    Sep. 28, 2021

    The overall contingent workforce (staffing) industry in the US was highly disrupted by COVID-19, with use of temporary talent falling across the country. However, among all the sectors, IT contingent staffing proved to be the most…
  • State of the Market
    Sep. 24, 2021

    The COVID-19 pandemic affected multiple industries, including talent acquisition. While the Recruitment Process Outsourcing (RPO) market was among the fastest-growing outsourcing markets globally, posting double-digit growth over the past several years, it experienced 13% contraction in…
  • Viewpoint
    Aug. 26, 2021

    On August 17, 2021, PRO Unlimited, a leading vendor neutral Managed Service Provider (MSP) / Contingent Workforce Management (CWM) solutions provider, acquired Workforce Logiq, another leading vendor neutral MSP/CWM solutions provider. This acquisition makes good sense…
  • Location Spotlight
    Aug. 02, 2021

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of…
  • Webinar Deck
    July 27, 2021

    On July 27, Everest Group hosted a webinar titled, "HR Outsourcing’s Role in Winning the Talent War." As organizations recover and rebuild their businesses in the aftermath of the COVID-19 impact, HR leaders are at the…

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