• Thematic Report
    Sep. 15, 2022

    Life sciences enterprises are actively transforming their commercial operations to meet business demands. Industry-agnostic technologies in the commercial space lack the real-time or data integration capabilities specific to the life sciences domain (that analytics & AI…
  • LinkedIn Live
    March 10, 2022

    March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such…
  • Event
    March 03, 2022

    Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also…
  • Provider Compendium
    Feb. 02, 2022

    Global providers, including the likes of Accenture, Cognizant, and TCS, have traditionally dominated the life sciences IT services space. However, in the past few years, the life sciences IT services supply ecosystem has evolved, with many…
  • PEAK Matrix®
    Dec. 17, 2021

    Global service providers, including the likes of Accenture, Cognizant, and TCS, have traditionally dominated the life sciences IT services space. However, in the past few years, the life sciences IT services supply ecosystem has evolved, with…
  • Viewpoint
    Nov. 11, 2021

    The Retail, Consumer Packaged Goods, and Manufacturing (RCM) industry stands on the cusp of a shift to a marketplace model, marked by overwhelming product choices and brand interaction channels. Notably, the COVID-19 outbreak has impacted the…
  • The travel, transportation, logistics, and hospitality industry was among the most severely impacted industries during the pandemic. In the next 18 to 24 months, it is expected to experience a slow, staggered, and phased recovery. The…
  • Thematic Report
    Oct. 26, 2021

    The pandemic has accelerated the pace of digital transformation, especially the adoption of cloud, hybrid environments, and other emerging technologies. However, it has also increased the attack surface and exposed loopholes in enterprises’ cybersecurity constructs, as…
  • Blog
    Sep. 14, 2021

    Given the meteoritic rise in ransomware attacks during the pandemic and persistent cybersecurity challenges, the need for effective measures to protect sensitive data and IT environments from rising assaults is greater than ever. While zero-trust security…
  • Accelerator
    Aug. 31, 2021

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for cybersecurity services. Cybersecurity…
  • State of the Market
    July 23, 2021

    COVID-19 has had a profound impact on IT services globally, including reduced enterprise demand, supply chain disruptions, challenges in business and service continuity, and new cybersecurity risks and threats. However, automation has helped minimize business disruptions…
  • Provider Compendium
    July 08, 2021

    The pandemic has accelerated the pace of digital transformation, particularly the adoption of the cloud, hybrid environments, and other emerging technologies. It has also increased cyberattacks and exposed loopholes in enterprise cybersecurity, with security teams working…
  • Webinar Deck
    June 29, 2021

    On June 29, Everest Group hosted a webinar titled, "Creating a Skilling Strategy for the Future in Your GBS Organization." Global Business Services (GBS) organizations are evolving to become global hubs that house deep-domain expertise and…
  • Viewpoint
    June 25, 2021

    Surgery, like many medical science fields, is experiencing a marked digital shift. Digital surgery is defined as the combination of robotics, instrumentation, Artificial Intelligence (AI), advanced imaging, connectivity, and data analytics to improve the pre-, peri-…
  • PEAK Matrix®
    June 09, 2021

    The pandemic has accelerated the pace of digital transformation, specifically the rise in adoption of cloud, hybrid environments, and other emerging technologies. However, it has also increased the attack surface and exposed loopholes in the enterprise…
  • Blog
    Jan. 12, 2021

    The rapid pace of digitalization has increased enterprise exposure to a diverse and evolved range of cyberattacks. However, many enterprises make security an afterthought rather than a part of their digital transformation journey. While they’ve always…
  • Webinar Deck
    Dec. 10, 2020

    On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated webinar revealed the results of the 2021 Key Issues Study focused on global sourcing. This year, Everest Group was…
  • Blog
    Sep. 17, 2020

    In an age of pervasive cyberthreats and attacks, enterprises increasingly realize that ensuring trust and privacy is vital in the customer journey. In fact, CXOs now view cyber risks as business risks that can prevent them…
  • State of the Market
    Aug. 17, 2020

    Accelerated adoption of digital technologies, exponential rise in digital touch points, consumerization of IT, and convergence of IT-OT environments have made traditional enterprise security strategies obsolete. Enterprise shift toward a programmable, lean hybrid infrastructure – driven…
  • Viewpoint
    June 26, 2020

    Fast-evolving customer needs and increasing pressure on margins are driving enterprises to focus on agility, process efficiency, and precision. For decades, enterprises have leveraged offshoring, automation, and cost optimization to improve organizational efficiencies. As the benefits…

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