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  • Location Spotlight
    Oct. 14, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the…
  • PEAK Matrix®
    Sep. 14, 2022

    Conversational AI is a network of advanced technologies and solutions that integrate and communicate with each other to share information across systems. Enterprises show a greater propensity to leverage these solutions to provide superior CX, drive…
  • Location Spotlight
    Aug. 30, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Event
    Aug. 18, 2022

    Everest Group Practice Director, Ashwin Gopakumar, will join a panel to discuss Mortgage and AI-based document processing and the various options and strategies enterprises can adopt to minimize risk and maximize returns. They will discuss: The…
  • Thematic Report
    Aug. 17, 2022

    As the economic and global effects of the COVID-19 pandemic wear off, enterprises are looking for newer destinations to deliver IT-BP processes. One such destination is Middle East and North Africa (MENA), which is experiencing significant…
  • State of the Market
    July 15, 2022

    Everest Group defines Intelligent Document Processing (IDP) as the capturing of data from documents (e.g., emails, texts, PDFs, and scanned documents) and its categorization and extraction for further processing using AI technologies such as computer vision,…
  • State of the Market
    June 30, 2022

    It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. One of the most powerful digital levers enabling enterprise transformation journeys is Intelligent Process Automation…
  • Provider Compendium
    June 24, 2022

    Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…
  • Viewpoint
    June 24, 2022

    On June 20, 2022, Colombia elected its first leftist president, Gustavo Petro. A former guerrilla rebel member, Petro has promised radical reforms to address challenges related to inflation and inequality, bring in foreign investments, and reduce…
  • Location Spotlight
    June 23, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Location Spotlight
    June 14, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of competition…
  • Event
    May 24, 2022

    If you’re a workforce leader and you feel overwhelmed or in search of solutions because of our current talent market, you’re not alone. The uncertain geopolitical climate in Europe, talent markets with high inflation in Asia-Pacific…
  • Webinar Deck
    May 24, 2022

    If you're a workforce leader and you feel overwhelmed or in search of solutions because of our current talent market, you're not alone. The uncertain geopolitical climate in Europe, talent markets with high inflation in Asia-Pacific…
  • Location Spotlight
    May 24, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • LinkedIn Live
    May 18, 2022

    The expectations of today’s technology workforce have changed and continue to evolve. As a result, employers are needing to focus on creating compelling employee value propositions, especially in light of the Great Resignation and the persistent…
  • PEAK Matrix®
    May 06, 2022

    Intelligent Document Processing (IDP) products are an essential component of an enterprise’s automation technologies portfolio. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning…
  • Provider Compendium
    May 02, 2022

    It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Manual operations pose numerous challenges, and, hence, organizations are shifting to digital, automated, and intelligent…
  • Viewpoint
    April 29, 2022

    A data avalanche is increasingly overwhelming organizations today. The effort to process this data is labor- and time-intensive, as well as prone to errors. Many organizations are hence relying on Intelligent Document Processing (IDP) solutions to…
  • Thematic Report
    April 07, 2022

    As the world struggles with the next normal following the pandemic, it is apparent that technology will be vital to ensuring businesses’ future resilience. Technology services have become critical for enterprises to achieve the triple mandate…
  • Location Spotlight
    March 29, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…

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