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  • Viewpoint
    Sep. 30, 2021

    P&C insurers are undergoing massive transformation to remain competitive in the face of strong headwinds in the form of regulatory and cost pressures. Changing customer expectations and the advent of digital-native players have further compelled insurers…
  • State of the Market
    June 30, 2021

    Everest Group defines Intelligent Document Processing (IDP) as the capturing of data from documents (e.g., emails, texts, PDFs, and scanned documents) and its categorization and extraction for further processing using AI technologies such as computer vision,…
  • Provider Compendium
    June 07, 2021

    Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…
  • Viewpoint
    April 22, 2021

    Enterprises across industries are increasingly adopting transformation levers such as automation and process re-engineering to build agile and resilient operations. However, many enterprises struggle to scale these initiatives beyond siloed projects to enterprise-wide programs due to…
  • Viewpoint
    Sep. 11, 2020

    Enterprises’ adoption of Intelligent Automation (IA) technologies has been increasing steadily over the past few years. As enterprises scale up automation, challenges to manage the various software applications, as well as robots and other tools deployed…
  • Thematic Report
    July 09, 2020

    Intelligent Document Processing (IDP) can offer multiple benefits – improved document processing accuracy, reduced cost, faster turnaround time, and enhanced employee experience, among others. These solutions can be integrated with internal applications, systems, and other automation…
  • State of the Market
    June 09, 2020

    Everest Group defines Intelligent Document Processing (IDP) as the capturing of data from documents (e.g., email, text, PDFs, and scanned documents), its categorization, and extraction for further processing using AI technologies such as computer vision, Optical…
  • Provider Compendium
    May 20, 2020

    Intelligent Virtual Agent (IVA) solutions are a key enabler of automation in the front office, with their popularity driven by increasing technological sophistication and successful pilots. Enterprises across industries and geographies are leveraging or planning to…
  • Provider Compendium
    May 01, 2020

    Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…
  • Viewpoint
    April 30, 2020

    Enterprises’ adoption of Intelligent Automation (IA) technologies has been increasing steadily over the past few years, realizing significant cost savings and efficiency improvements. However, the time it takes to achieve these results is relatively long, given…
  • PEAK Matrix®
    March 29, 2020

    Intelligent Virtual Agent (IVA) solutions are a key enabler of automation in the front-office, with their popularity driven by increasing sophistication of technology and successful pilots. Enterprises across industries and geographies are leveraging or planning to…
  • PEAK Matrix®
    March 27, 2020

    Everest Group defines Intelligent Document Processing (IDP) as any software product or solution that captures data from documents (e.g., email, text, PDF, and scanned documents), categorizes, and extracts relevant data for further processing using AI technologies…

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