All Reports Events Blogs Videos
Showing 138 results
  • Thematic Report
    April 28, 2023

    Generative Artificial Intelligence (GAI) technology has existed for the past five decades. However, recent developments in AI models, faster computing power, and the availability of high-quality training data are currently redefining the technology in 2023. Custom-built…
  • Provider Compendium
    April 20, 2023

    During the COVID-19 pandemic, the demand for digital commerce spiked, especially from small and midsize enterprises revamping their online presence strategies. The post-pandemic landscape continues to see an uptick in this demand. As the number of…
  • PEAK Matrix®
    March 28, 2023

    The pandemic caused a massive spike in the demand for digital commerce, especially from small and mid-size enterprises that revamped their online presence strategy. The post-pandemic world continues to experience a rise in this demand. As…
  • Blog
    March 23, 2023

    Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was…
  • LinkedIn Live
    March 15, 2023

    In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans. As we near the close of the first quarter of 2023, will…
  • Viewpoint
    Feb. 23, 2023

    The advent of the world wide web transformed how people consume experiences. The affordability of the internet and the emergence of smartphones facilitated its democratization, spurring innovative ways for customers and brands to interact. In the…
  • Event
    Jan. 31, 2023

    The demand for technology services continues to remain strong, despite being in a recessionary period. However, the nature of these deals is evolving. This webinar will offer service providers insights into the emerging themes, challenges, and…
  • Viewpoint
    Jan. 31, 2023

    The democratization of the internet has given us access to information and better tools to make informed decisions on products and services. It has also encouraged open conversations and vocalization of experiences through online forums and…
  • Webinar Deck
    Jan. 31, 2023

    The demand for technology services continues to remain strong, despite being in a recessionary period. However, the nature of these deals is evolving. This webinar offers service providers insights into the emerging themes, challenges, and growth…
  • Blog
    Jan. 19, 2023

    Leveraging the power of Artificial Intelligence (AI) and data and analytics tools, media and communications companies are redefining themselves from being service providers to product creators. Read on to learn how emerging technology is changing the…
  • Blog
    Dec. 19, 2022

    Customer Data Platforms (CDPs) enable brand marketing teams to build hyper-personalized campaigns and retain high-value loyal customers. Seizing opportunities in this growing market can set brands apart. Learn how to achieve personalization at scale in the…
  • Provider Compendium
    Nov. 04, 2022

    Enterprises are rapidly adopting an experience-first mindset to power personalized, scalable, and sustainable growth. However, to gain a competitive advantage, they need to ensure that their efforts are not directed to customers alone. In fact, customers…
  • Thematic Report
    Oct. 28, 2022

    Web 3.0 – which has the potential to bring about dramatic shifts in the industry, such as decentralization and democratization of data – seems to be ushering in new investing opportunities for enterprises and IT service…
  • PEAK Matrix®
    Sep. 20, 2022

    Enterprises today are rapidly adopting an experience-first mindset to power personalized, scalable, and sustainable growth. However, to gain a competitive advantage, they need to ensure that their efforts are not directed to customers alone. In fact,…
  • July 20, 2022

    From monolithic to MACH architecture, the next evolution in digital experience is here – composable commerce. Similar to building with Lego Blocks, this modular approach allows enterprises to create unique models by selecting “best-of-breed” digital commerce…
  • Provider Compendium
    July 11, 2022

    The data management landscape is evolving at a rapid pace, with stringent privacy laws across the globe and the imminent cookieless world, pressing marketers to devise sustainable data-driven strategies. At the same time, customers expect marketers…
  • Viewpoint
    May 20, 2022

    Digital transformation is a key differentiator for enterprises and has, in fact, become essential for a sustainable and profitable business. However, even as enterprises rush to embrace digital transformation, they should be aware of the many…
  • Viewpoint
    May 12, 2022

    Though enterprises across industries understand AI’s possibilities and potential in driving business transformation, they struggle to efficiently implement and scale AI adoption. Often, this gap results from their traditional mindset of considering AI implementation as a…
  • Provider Compendium
    March 30, 2022

    The experience design ecosystem is at the cusp of change, with increased customer awareness, data privacy regulations, touchless experiences, data-powered experiences, emerging technologies (such as AI, AR/VR) and a focus on sustainability compelling enterprises to rethink…
  • Provider Compendium
    March 28, 2022

    Artificial Intelligence (AI) has become an integral component of enterprises’ digital transformation agendas as they recover from the pandemic. In the past few years, enterprises have started adopting AI at a faster pace to improve resilience,…

Items per page