All Reports Events Blogs Videos
Showing 695 results
  • Thematic Report
    Dec. 09, 2025

    Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such…
  • Tech Launch Perspective
    Dec. 08, 2025

    In September 2025, Quantexa announced its Cloud AML platform – a SaaS-based solution built on Azure and targeted at midsize and community banks in the US. The launch reflects Quantexa’s strategy to democratize its contextual decision…
  • Provider Compendium
    Dec. 05, 2025

    Banks are rapidly modernizing customer engagement as expectations shift toward seamless, hyper-personalized, and contextually relevant experiences. Customer Experience Orchestration Products (CXOPs) are essentially enabling institutions to unify fragmented data, streamline decisioning, and support omnichannel interactions across…
  • Accelerator
    Dec. 03, 2025

    Everest Group’s RFP Questionnaire for Life and Annuities (L&A) Insurance IT Services is a purpose-built accelerator designed to support procurement, vendor management, and technology-sourcing leaders in executing rigorous, domain-specific IT service evaluations. As L&A insurers face…
  • PEAK Matrix®
    Dec. 03, 2025

    The payments Business Process Services (BPS) landscape is entering a transformative growth phase as enterprises reimagine payments as a strategic enabler rather than a cost center. The proliferation of real-time payment rails, cross-border flows, and digital…
  • PEAK Matrix®
    Dec. 01, 2025

    Rising customer expectations, pressure to reduce service costs, and the need for faster product iteration are reshaping how insurers orchestrate experiences across acquisition, onboarding, servicing, and claims. As carriers modernize front ends alongside legacy cores, cloud-native…
  • PEAK Matrix®
    Dec. 01, 2025

    The Property and Casualty (P&C) insurance sector is rapidly transforming as carriers respond to rising distribution complexities, elevated customer expectations, and demand for faster, smarter underwriting. Traditional processes, fragmented tools, manual triage, and disconnected data are…
  • PEAK Matrix®
    Nov. 28, 2025

    To stay competitive amid shifting consumer behavior and regulatory pressures, banks are investing in intelligent platforms that can orchestrate consistent, hyper-personalized experiences across the customer life cycle. Customer Experience Orchestration Products (CXOPs) are emerging as strategic…
  • PEAK Matrix®
    Nov. 28, 2025

    This PEAK Matrix® Assessment by Everest Group evaluates leading Customer Experience Orchestration Product (CXOP) providers in the Asset and Wealth Management (AWM) industry. As the industry undergoes accelerated digital transformation driven by client expectations for hyper-personalized…
  • Viewpoint
    Nov. 28, 2025

    Life and Annuities (L&A) insurers are under growing pressure to modernize core operations, reduce servicing costs, and deliver real-time customer experiences across increasingly complex product portfolios. Many have invested in digital platforms, automation, and advanced analytics,…
  • Thematic Report
    Nov. 28, 2025

    BFSI enterprises are evolving their cloud strategies to align more closely with business objectives. As cloud adoption matures, the focus is shifting from infrastructure-led migrations to unlocking value across five core transformation pillars: product and customer…
  • PEAK Matrix®
    Nov. 27, 2025

    The global banking operations market is significantly transforming, driven by continued regulatory complexities, rising customer expectations, and advances in AI and automation. Financial institutions are rethinking their sourcing models to prioritize domain-rich, technology-enabled partners that can…
  • PEAK Matrix®
    Nov. 26, 2025

    Insurers are undergoing rapid Customer Experience (CX) transformation as they respond to heightened customer expectations, digital disruptions, and pressure to reduce operational costs. This report explores how providers are supporting that transformation with modular, AI-native solutions,…
  • Thematic Report
    Nov. 24, 2025

    The North American P&C insurance Third-party Administration (TPA) market is fundamentally shifting, shaped by rising claims complexities, macroeconomic pressures, and evolving enterprise demands. Once seen primarily as cost-focused partners for low-touch claims, TPAs are now essential…
  • Provider Compendium
    Nov. 21, 2025

    The Property and Casualty (P&C) insurance sector is undergoing a fundamental IT-driven transformation, spurred by the growing impact of climate risks, inflationary pressures, regulatory complexities, and demand for digital-first customer experiences. This compendium explores how insurers…
  • Blog
    Nov. 21, 2025

    The insurance industry stands on the brink of a profound shift. What was once a conservative, process-heavy business built on stability and compliance is now embracing a convergence of data, technology, and human expertise.   This transformation is not simply about modernizing legacy…
  • Blog
    Nov. 18, 2025

    Payments are at an inflection point. The convergence of Artificial Intelligence (AI), autonomous AI agents that act, decide, and transact, and closed-loop payments and loyalty systems is redefining how money moves. What began as experimentation in delegated shopping and conversational interfaces…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • Blog
    Nov. 06, 2025

    Key Takeaways  Compliance has entered its execution era. The focus is shifting from designing controls to executing outcomes consistently and transparently  Regulatory expectations are converging. With the Anti-Money Laundering Authority (AMLA) now active in the EU, the EU Artificial Intelligence (AI) Act shaping…

Items per page