All Reports Events Blogs Videos
Showing 176 results
  • Viewpoint
    Nov. 17, 2022

    System transformation plays a vital role in enterprises’ digital transformation initiatives and enables them to keep pace with technical advances, meet market demands, and create greater value. However, many enterprises embark on system transformation journeys without…
  • State of the Market
    Oct. 13, 2022

    Everest Group defines task mining as a technology that can capture user actions and metadata, such as keystrokes, mouse clicks, activity screenshots, and other system-level activities, across multiple desktops to discover and provide insights into the…
  • Provider Compendium
    Sep. 30, 2022

    Everest Group defines task mining as a technology that can capture user actions and metadata, such as keystrokes, mouse clicks, activity screenshots, and other system-level activities, across multiple desktops to discover and provide insights into the…
  • State of the Market
    Sep. 05, 2022

    Everest Group defines process mining as a fact-based approach to discovering, monitoring, and optimizing as-is processes by analyzing process-related information from event logs that enterprise systems, such as ERP and CRM, generate. Process mining products are…
  • PEAK Matrix®
    Aug. 03, 2022

    Task mining plays a key role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys by providing a data-based approach to process optimization and automation. It is rapidly gaining traction across…
  • Provider Compendium
    July 21, 2022

    Introduction Process mining plays a key role in enabling operational excellence and accelerating organizations’ digital transformation journeys by providing a fact-based approach to discovering, monitoring, and optimizing as-is processes. It is rapidly gaining traction across geographies…
  • PEAK Matrix®
    June 02, 2022

    Process mining plays a key role in enabling operational excellence and accelerating organizations’ digital transformation journeys by providing a fact-based approach to discovering, monitoring, and optimizing as-is processes. It is rapidly gaining traction across geographies and…
  • Blog
    April 06, 2022

    Process Mining Market in the Multiverse of Acquisitions: Celonis Buying PAFnow and Microsoft Enters with Minit Deal Over the past week, two major acquisitions in the process mining market are drawing attention to this fast-growing space.…
  • LinkedIn Live
    March 10, 2022

    March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such…
  • Event
    March 03, 2022

    Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also…
  • State of the Market
    Oct. 18, 2021

    Everest Group defines process orchestration as a software product that helps business users design, execute, and monitor end-to-end business processes. Such solutions enable enterprises to orchestrate the flow of work across human and digital workers, such…
  • Blog
    Aug. 09, 2021

    Appian’s recent announcement of its acquisition of leading process mining company Lana Labs strongly demonstrates the huge potential and growing acquisition trend in this market. Read on to learn why you should pay attention to this…
  • Provider Compendium
    July 12, 2021

    Process mining is a key enabler to achieve process excellence and accelerate organizations’ digital transformation journeys. It has emerged as one of the fastest growing markets in the intelligent automation space due to increasing enterprise awareness…
  • Webinar Deck
    June 29, 2021

    On June 29, Everest Group hosted a webinar titled, "Creating a Skilling Strategy for the Future in Your GBS Organization." Global Business Services (GBS) organizations are evolving to become global hubs that house deep-domain expertise and…
  • Thematic Report
    June 24, 2021

    Enterprises globally have realized the need to evolve into digital-first businesses to remain resilient and competitive. However, quite often, enterprises embarking on digital transformation face challenges such as a heavy reliance on manual techniques in creating…
  • PEAK Matrix®
    June 04, 2021

    Process mining is a key enabler to achieve process excellence and accelerate organizations’ digital transformation journeys. It has emerged as one of the fastest growing markets in the intelligent automation space due to increasing enterprise awareness…
  • Blog
    April 23, 2021

    The intelligent automation space has been witnessing a slew of acquisitions over the past couple of years. Several big tech providers have entered the market through numerous acquisitions, especially in the robotic process automation (RPA) space.…
  • Webinar Deck
    Dec. 10, 2020

    On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated webinar revealed the results of the 2021 Key Issues Study focused on global sourcing. This year, Everest Group was…
  • Thematic Report
    Dec. 04, 2020

    Artificial Intelligence (AI) technologies have been gaining maturity over the last decade, and, today, AI plays an important role in helping enterprises improve the efficiency of their business processes, enhance customer and employee experience, and even…
  • Viewpoint
    June 26, 2020

    Fast-evolving customer needs and increasing pressure on margins are driving enterprises to focus on agility, process efficiency, and precision. For decades, enterprises have leveraged offshoring, automation, and cost optimization to improve organizational efficiencies. As the benefits…

Items per page