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  • Blog
    April 02, 2015

    At Everest Group, we’ve heard industry rumors that Infosys CEO Vishal Sikka – formerly on SAP’s Executive Board and global lead for products and innovation – recently hired two former SAP executives based in Silicon Valley.…
  • Blog
    April 01, 2015

    After coming back from Nasscom and discussing the inflection change coming to the services industry, I’ve observed a lot of service providers preparing for the shift – especially the apps providers. But I see them making…
  • Blog
    March 31, 2015

    I recently had a chance to sit down with Infosys’ CEO and his team, and they shared with me their new/renew strategy. From what I understand, it resonates with where the market is heading. This is…
  • Blog
    March 23, 2015

    A famous teaching of Jesus explains that it’s a mistake to pour new wine into old wineskins because it will burst the skins and both the wine and the wineskins will be ruined. New wine belongs…
  • Blog
    March 17, 2015

    Wipro just hired Abid Ali Neemuchwala as COO and group president. Clearly the provider is setting up a succession plan for him to take over Wipro from current CEO, TK Kurien, who has been driving the…
  • Blog
    March 13, 2015

    Crowdsourcing is a tantalizing business model. It leverages access to free or very cheap labor through technology platforms or through social media. We see examples of it, and we sense intuitively that they have broader application.…
  • Blog
    March 05, 2015

    At Everest Group we’ve noticed a growing trend in our client base. As I’ve blogged before, business stakeholders have become increasingly independent and make independent decisions. Mostly they have adopted point solutions, standing up functionalities and…
  • Blog
    March 04, 2015

    As we at Everest Group look at the service delivery automation landscape and think forward to where we believe it’s heading, there is truly a lot of disruption in the picture. From working with and talking…
  • Blog
    March 02, 2015

    Timing can be crucial. I recently blogged about trends that are powerful enough to drive substantial changes in the services industry, even to the point of restructuring the hierarchy of the industry. We at Everest Group…
  • Blog
    Feb. 26, 2015

    There is rising concern among the Indian service providers that their arbitrage model is about to go through a significant and abrupt change – and not to their benefit. As I look at the various factors…
  • Blog
    Feb. 20, 2015

    As companies look for ways to streamline the outsourcing process, a range of reasons may make sole sourcing a viable, cost- and time-saving option — if applied wisely. Download this Executive Point of View
  • Blog
    Feb. 17, 2015

    Three years ago global services industry was abuzz that the world would be set on fire by cloud computing. Today, although CIOs and senior executives, accept the cloud model and are looking to implement it, they…
  • Blog
    Feb. 12, 2015

    Every service provider is looking for the one, simple thing they need to do to change their growth trajectory. They think they may need to change their messaging or perhaps they should incorporate automation into their…
  • Blog
    Feb. 10, 2015

    Why are many service providers struggling to sell new technology in volume through traditional channels? If the provider’s sales team challenges the buyer with a new concept such as the Internet of Things and the buyer…
  • Thematic Report
    Feb. 10, 2015

    On February 10, Everest Group hosted an insightful one-hour webinar during which our industry experts commented on global services developments in Q4 2014 and reviewed the year as a whole, focusing on the following: Outsourcing trends…
  • Blog
    Feb. 06, 2015

    Service delivery automation is obviously powerful. But there’s a downside and potential risk for enterprises in the shift to automation. Benefits include reducing the number of FTEs in a process and therefore reducing the cost. And…
  • Blog
    Feb. 04, 2015

    Every morning in Africa a gazelle wakes up knowing that it must outrun the fastest lion. Every lion wakes up knowing it must outrun the slowest gazelle. So when the sun comes up in Africa, you’d better…
  • Blog
    Feb. 02, 2015

    Over the last few weeks, we saw “bad news” about massive layoffs at IBM (100,000) and TCS (25,000), two of the industry’s largest services companies and market leaders. Those numbers proved to be overstated, but clarification…
  • Blog
    Jan. 27, 2015

    What could be the implications for global services from President Obama going to India?It’s clear what the United States wants. We want to sell technology and nuclear equipment to India. And the U.S. wants to move…
  • Blog
    Jan. 26, 2015

    The innovation dance floor is getting awfully crowded with a lot of eager participants. CIOs want to re-establish their traditional role of custodian of technology driving innovation. CMOs wants to be at the forefront of using…

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