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  • In the News
    March 18, 2023

    Tata Consultancy Services (TCS) CEO Rajesh Gopinathan was leading an already stable and steady company and transitioning to a new CEO won’t change much for the company or its business, said industry experts and analysts, while…
  • Viewpoint
    Jan. 20, 2023

    Enterprises are increasing their technology investments with a view to redefine their business strategies, talent acquisition models, and customer engagement methodologies, which, in turn, is driving up expectations from the enterprise quality function. This function is…
  • Thematic Report
    Aug. 12, 2022

    Low code is emerging as a key technology for enterprises to rapidly develop and deploy custom applications and accelerate their digital transformation journey. Multiple low code platform providers have surfaced in the past few years, offering…
  • Event
    Aug. 10, 2022

      Low code is emerging as a key technology for enterprises to rapidly develop and deploy custom applications and accelerate their digital transformation journey. Multiple low code platform providers have surfaced in the past few years,…
  • July 15, 2022

    What factors make this economic downturn different, and is IT services spending recession-proof? Despite recessionary fears, digital transformation and post-pandemic demand will help maintain IT services growth with more cautious tech spend moving forward. Learn the…
  • State of the Market
    July 13, 2022

    The IT organization’s role is evolving from a run and efficiency mandate to a driver of business growth, change, and innovation. Consequently, the traditional technology stack is shifting from a system of records and efficiency mandates…
  • Viewpoint
    July 01, 2022

    Following the pandemic, organizations are feeling the need for seamless workload and data connectivity through a mesh of public and private networks. There is an increased reliance on networks to create value within an enterprise and…
  • Viewpoint
    Nov. 26, 2021

    Digital transformation has established itself as a driving force in today’s economy, profoundly impacting people, processes, and technology innovation. In recent years, enterprises have undertaken numerous digital transformation initiatives to improve business models, drive operational efficiencies,…
  • Webinar Deck
    July 06, 2021

    On July 6, Everest Group hosted a webinar titled, "Sourcing for IT Specialist Capabilities – the What, Why, and How." Enterprises today are looking for specific IT service provider roles to help balance multiple objectives within…
  • Blog
    June 23, 2021

    The recent headline, Indian IT Firms Set to Slash 3 Million Jobs by 2022 Due to Automation, grabbed attention. But our analysis shows this is nothing more than a catchy title. To learn about the other…
  • Viewpoint
    June 08, 2021

    As enterprises ramp up their digital transformation initiatives, the strategic sourcing function faces the challenging task of establishing and orchestrating an IT services vendor portfolio that can help these companies fulfill their business objectives. This digital…
  • Webinar Deck
    Nov. 12, 2020

    On November 12, Everest Group hosted a webinar titled, "ITO 2021: Changes in the Marketplace You Need to Understand." As the year of the pandemic draws to a close, the only thing all of us can…
  • Viewpoint
    June 18, 2020

    Beginning as a regional health crisis, COVID-19 has spread globally, creating a health crisis of historic proportions. Not only has the virus adversely impacted human health, it has also significantly disrupted the global services industry. The…
  • Blog
    March 31, 2020

    This is one in a series of blogs that explores a range of topics related to COVID-19 and will naturally evolve as events unfold and facts reveal themselves. The blogs are in no way intended to…
  • Viewpoint
    Feb. 25, 2020

    Enterprises are increasingly leveraging technology to improve operations, evolve business models, and ultimately enhance stakeholder experience. This technology leverage is changing the very way organizations are operating, and, consequently, expectations from IT are changing significantly as…
  • Viewpoint
    Jan. 06, 2020

    In recent years, technology has evolved exponentially to offer hitherto unimaginable opportunities. The accelerating pace of change makes innovation far more accessible and scalable. At the heart of this change lies data and information. Organizations have…
  • Viewpoint
    Dec. 02, 2019

    The retail industry is grappling with widespread disruption. To remain relevant, retailers need to create business value – realized through seamless customer experience, significant operational efficiency, and improved workforce productivity. To achieve these outcomes and create…
  • Viewpoint
    Nov. 29, 2019

    Changing consumer preferences and the emergence of born-digital disruptors are rapidly changing the traditional Banking and Financial Services (BFS) industry. To stay relevant, BFS enterprises are trying to reinvent themselves to find answers that resonate with…
  • State of the Market
    Oct. 31, 2019

    About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital…
  • Viewpoint
    Sep. 10, 2019

    Current IT automation initiatives often focus on IT cost and productivity, rather than on comprehensive business value creation. Consequently, enterprise expectations around cost reduction tend to be highly unrealistic, leading to dissatisfaction. Above all, an IT…

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