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  • Event
    Feb. 01, 2022

    In 2021, IT workforce attrition rates increased by 10% across roles and regions – and time to hire took two to three times longer than the norm. The current global IT talent shortage will be a…
  • Webinar Deck
    Feb. 01, 2022

    On February 1, Everest Group hosted a webinar titled, "5 Success-driving Actions IT Workforce Leaders Need in 2022." In 2021, IT workforce attrition rates increased by 10% across roles and regions – and time to hire…
  • Event
    Dec. 14, 2021

    As we look toward 2022, we don’t see an end to disruptions and shortages, specifically in talent, brought on by an accumulation of social and cultural changes and exacerbated by the pandemic. Previously, the talent war…
  • Webinar Deck
    Dec. 14, 2021

    On December 14, Everest Group hosted a webinar titled, "It’s Not a Talent War, It’s a New Reality." As we look toward 2022, we don’t see an end to disruptions and shortages, specifically in talent, brought…
  • Webinar Deck
    Aug. 03, 2021

    On August 3, Everest Group hosted a webinar titled, "Services Sourcing in a Constrained Economy – How to Deliver Value in a Talent Shortage." The global economy is emerging from the COVID-19 crisis with fervor. However,…
  • Viewpoint
    July 16, 2021

    This viewpoint examines the cloud transformation journey for healthcare enterprises to operate more efficiently and resiliently. With increasing interest in a connected healthcare ecosystem and enterprise digitalization following the pandemic, cloud transformation has gained substantial traction…
  • Viewpoint
    May 05, 2021

    As insurance firms navigate the post-pandemic landscape with measures to become more nimble and agile, deliver superior customer experience, and run business as usual, they are realizing the importance of the cloud as a key enabler…
  • Webinar Deck
    Feb. 05, 2021

    On February 4, Everest Group hosted a webinar titled, "Walking the IT Budget Tightrope." With IT budgets expected to flatline in 2021, many organizations are facing obstacles as they strategize and plan IT spends for the…
  • Dec. 18, 2020

    This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us. Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to share experiences and…
  • Webinar Deck
    Dec. 10, 2020

    On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated webinar revealed the results of the 2021 Key Issues Study focused on global sourcing. This year, Everest Group was…
  • Webinar Deck
    Oct. 29, 2020

    On October 29, Everest Group hosted a webinar titled, "Future-Proof Your IT Operating Model." Acting as a catalyst, the pandemic is causing corporate IT teams to significantly improve their existing operating models to help maximize business…
  • Webinar Deck
    July 23, 2020

    On July 23, Everest Group hosted a webinar titled, "Insourcing: New Motives and Best Practices for Success." As they plan recoveries and fortify business continuity plans, many business leaders are seeking to rebalance their sourcing model…
  • Webinar Deck
    July 16, 2020

    On July 16, Everest Group hosted a webinar titled, "6 Key Considerations to Future-Proof Your Outsourcing Portfolio." With the impact of COVID-19 still threatening the economy, business leaders are facing pressure from every direction. An increase…
  • Executive Briefs
    April 08, 2020

    This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership or purchase, please contact us After the lockdown in India and the Philippines, most enterprises were able to overcome infrastructure…
  • March 27, 2020

    This Virtual Roundtable Discussion Summary is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us. Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to…
  • Executive Briefs
    March 25, 2020

    This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership or purchase, please contact us The unprecedented COVID-19 pandemic has tested the business continuity plans of enterprises and service providers…
  • Blog
    Sep. 11, 2019

    Here’s a sobering fact: Everest Group research found that 78 percent of enterprises fail in their digital transformation initiatives. Failure here can mean multiple things, including unsustainable returns, lack of user adoption, or, even worse, abandoned…
  • Blog
    April 18, 2019

    Is data really the new oil fueling digital transformation? Absolutely. A company’s ability to make fast-paced, meaningful decisions in a volatile business environment is key to competitive differentiation. Indeed, industry leading enterprises are using data and…
  • PEAK Matrix®
    Nov. 20, 2018

    Global capital markets firms are investing in technology themes such as data, platform, modernization, and experience to offset the challenges faced due to the evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and…
  • Thematic Report
    Nov. 16, 2018

    Disruption in technology, rise of millennials, and competitive marketplace are leading to disintermediation in the value chain and business models of traditional banks. To keep pace with the digital change, banks are aligning with digital-first operating…

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