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  • In the News
    March 18, 2023

    Tata Consultancy Services (TCS) CEO Rajesh Gopinathan was leading an already stable and steady company and transitioning to a new CEO won’t change much for the company or its business, said industry experts and analysts, while…
  • Event
    March 01, 2023

    The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services…
  • Event
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • Webinar Deck
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • Viewpoint
    Jan. 20, 2023

    Enterprises are increasing their technology investments with a view to redefine their business strategies, talent acquisition models, and customer engagement methodologies, which, in turn, is driving up expectations from the enterprise quality function. This function is…
  • Thematic Report
    Aug. 12, 2022

    Low code is emerging as a key technology for enterprises to rapidly develop and deploy custom applications and accelerate their digital transformation journey. Multiple low code platform providers have surfaced in the past few years, offering…
  • Event
    Aug. 10, 2022

      Low code is emerging as a key technology for enterprises to rapidly develop and deploy custom applications and accelerate their digital transformation journey. Multiple low code platform providers have surfaced in the past few years,…
  • July 15, 2022

    What factors make this economic downturn different, and is IT services spending recession-proof? Despite recessionary fears, digital transformation and post-pandemic demand will help maintain IT services growth with more cautious tech spend moving forward. Learn the…
  • State of the Market
    July 13, 2022

    The IT organization’s role is evolving from a run and efficiency mandate to a driver of business growth, change, and innovation. Consequently, the traditional technology stack is shifting from a system of records and efficiency mandates…
  • Viewpoint
    July 01, 2022

    Following the pandemic, organizations are feeling the need for seamless workload and data connectivity through a mesh of public and private networks. There is an increased reliance on networks to create value within an enterprise and…
  • LinkedIn Live
    March 10, 2022

    March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such…
  • Event
    March 03, 2022

    Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also…
  • Viewpoint
    Nov. 26, 2021

    Digital transformation has established itself as a driving force in today’s economy, profoundly impacting people, processes, and technology innovation. In recent years, enterprises have undertaken numerous digital transformation initiatives to improve business models, drive operational efficiencies,…
  • Webinar Deck
    July 06, 2021

    On July 6, Everest Group hosted a webinar titled, "Sourcing for IT Specialist Capabilities – the What, Why, and How." Enterprises today are looking for specific IT service provider roles to help balance multiple objectives within…
  • Webinar Deck
    June 29, 2021

    On June 29, Everest Group hosted a webinar titled, "Creating a Skilling Strategy for the Future in Your GBS Organization." Global Business Services (GBS) organizations are evolving to become global hubs that house deep-domain expertise and…
  • Blog
    June 23, 2021

    The recent headline, Indian IT Firms Set to Slash 3 Million Jobs by 2022 Due to Automation, grabbed attention. But our analysis shows this is nothing more than a catchy title. To learn about the other…
  • Viewpoint
    June 08, 2021

    As enterprises ramp up their digital transformation initiatives, the strategic sourcing function faces the challenging task of establishing and orchestrating an IT services vendor portfolio that can help these companies fulfill their business objectives. This digital…
  • Webinar Deck
    Dec. 10, 2020

    On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated webinar revealed the results of the 2021 Key Issues Study focused on global sourcing. This year, Everest Group was…
  • Webinar Deck
    Nov. 12, 2020

    On November 12, Everest Group hosted a webinar titled, "ITO 2021: Changes in the Marketplace You Need to Understand." As the year of the pandemic draws to a close, the only thing all of us can…
  • Viewpoint
    June 26, 2020

    Fast-evolving customer needs and increasing pressure on margins are driving enterprises to focus on agility, process efficiency, and precision. For decades, enterprises have leveraged offshoring, automation, and cost optimization to improve organizational efficiencies. As the benefits…

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