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  • Thematic Report
    July 23, 2021

    Capital markets firms are seeing a wave of disruption due to an increase in digital assets, the demand for self-service and personalized experiences, and threat from new competitors. They are seeking ways to adapt and innovate…
  • PEAK Matrix®
    June 28, 2019

    The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
  • Thematic Report
    Aug. 31, 2017

    Macro-economic uncertainty, regulatory pressure, and evolving customers’ demands are driving profitability pressures in Banking and Financial Services enterprises (BFS). BFS enterprises are taking a digital-first approach to their business models, revisiting and redefining the way they…
  • Viewpoint
    July 14, 2017

    In the last year, no industry conference or trends forecast in the banking sector was complete without the mention of Blockchain technology and its potential benefits to revolutionize the banking industry by reducing costs of transactions…
  • Thematic Report
    July 14, 2017

    India is one of the world’s largest offshore engineering services delivery locations, both for service providers and Global In-house Centers (GICs). Currently, GICs based in India employ ~230,000 FTEs, engaged in a variety of engineering services.…
  • Thematic Report
    May 22, 2017

    Cutting-edge technologies, new payment methods, and the adoption of digital channels are changing the way transactions are being conducted. A new breed of players including FinTech startups, established technology giants, as well as merchants and retailers…
  • Thematic Report
    Nov. 18, 2016

    Increase in regulations, since the financial crisis of 2008, have put significant constraints on the ability of BFSI enterprises to innovate and adopt digital technologies. Evolving customer needs, pervasiveness of digital technologies such as cloud, social,…

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