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  • Viewpoint
    Oct. 24, 2025

    Enterprises are rapidly exploring agentic AI to create more autonomous, context-aware workflows. While initial efforts have focused on single-agent systems, these often fall short in adaptability, reliability, and scale. Multi-agent systems represent the next frontier, enabling…
  • Thematic Report
    Sep. 30, 2025

    Agentic process automation represents a shift from deterministic, rule-based workflows to dynamic, context-aware systems powered by AI agents capable of making autonomous decisions. This report examines the foundational concepts and technologies behind agentic automation, including large…
  • Tech Launch Perspective
    Sep. 25, 2025

    Zoho’s July 2025 product announcements signal a decisive move toward becoming an AI-first enterprise platform, with a particular focus on agentic AI. This report evaluates how Zoho’s ecosystem, including Zia Agents, Zia Agent Studio, and Zia…
  • Executive Briefs
    Sep. 16, 2025

    The Service Provider Health Check is a quarterly report that assesses leading IT-BP and engineering providers’ financial and operational health. It equips enterprises with key insights for RFP evaluations, contract negotiations, and risk management. In this…
  • Tech Launch Perspective
    Aug. 13, 2025

    AWS is establishing a strong agentic AI foundation with new capabilities designed to help enterprises build, deploy, and manage AI agents. This report examines how AWS’ announcements at AWS Summit New York 2025 align with enterprise…
  • Viewpoint
    Aug. 12, 2025

    Sales is a core growth engine for enterprises, driving revenue generation, customer acquisition, and market expansion. Yet, delivering consistent sales performance is becoming increasingly difficult amid growing deal complexities, evolving buyer expectations, and constrained resources. Sales…
  • Tech Launch Perspective
    Aug. 04, 2025

    Salesforce is doubling down on agentic AI with new capabilities to help enterprises operationalize AI agents at scale. This report explores how Salesforce’s Agentforce 3 and related offerings align with enterprise priorities around workflow automation, trust,…
  • July 24, 2025

    Agentic
  • State of the Market
    July 21, 2025

    Automation is no longer just about driving efficiency; it now encompasses autonomy, adaptability, and intelligent decision-making. As organizations accelerate their shift toward digital-first business models, Intelligent Process Automation (IPA) has become a key operational transformation driver.…
  • July 14, 2025

    Agentic AI moves from possibility to pragmatismAgentic artificial intelligence (AI) represents the next evolutionary leap in enterprise automation by moving beyond Generative AI’s (gen AI’s) language capabilities to enable goal-driven, autonomous systems that can perceive, reason, decide,…
  • Thematic Report
    July 14, 2025

    Agentic AI is an evolved form of artificial intelligence that enables autonomous agents to set goals, make decisions, and take adaptive actions independently. These agents can decompose complex workflows into manageable subtasks, align their actions with…
  • July 03, 2025

    Agent Architectures
  • July 03, 2025

    AI Agents
  • State of the Market
    June 27, 2025

    Intelligent Document Processing (IDP) uses AI to capture, categorize, and extract data from various document types for further processing. This typically non-invasive solution can integrate with internal applications, systems, and other automation platforms. IDP technology providers…
  • June 20, 2025

    Why do protocols for AI agents matter now?The rise of Agentic AI marks a turning point in enterprise automation. Traditional automation technologies relied on predefined rules which worked well for static tasks, but struggled with ambiguity,…
  • June 04, 2025

    Agentic AI View the full Report
  • Provider Compendium
    May 29, 2025

    Businesses must adapt to the evolving digital landscape to remain competitive and resilient. As manual operations continue to present scalability and accuracy challenges, organizations are increasingly shifting toward digital, automated, and intelligent processes. Intelligent Automation (IA)…
  • Tech Provider Spotlight
    May 27, 2025

    In an era marked by rapid generative AI adoption, AI governance is emerging as an essential safeguard for enterprises striving to balance innovation with responsibility. As AI systems become more autonomous and complex, bias risks, obscurity,…
  • Tech Launch Perspective
    May 26, 2025

    Agentic AI is reshaping how enterprises approach AI adoption by enabling intelligent, autonomous, interoperable, and proactive systems. It bridges the gap between systems and humans, enabling organizations to deliver highly personalized, emotionally intelligent, and contextually aware…
  • Quarterly Earnings Analysis
    May 23, 2025

    Everest Group’s Quarterly Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…

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