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Provider Compendium May 21, 2020
Somya Bhadola
Practice Director
Akanksha Sohil
Senior AnalystProperty and Casualty (P&C) Insurance BPO – Service Provider Compendium 2020
The P&C Insurance BPO – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 10 P&C insurance BPO service providers. The report enables current and potential buyers of P&C insurance services to assess providers on… -
PEAK Matrix® March 30, 2020
Somya Bhadola
Practice Director
Akanksha Sohil
Senior AnalystProperty and Casualty (P&C) Insurance BPO – Service Provider Landscape with Services PEAK Matrix® Assessment 2020
The Property and Casualty (P&C) insurance market has shown strong growth over the past year despite dynamic changes in the global economy. The market is shaped by factors such as evolving risks, changing compliance and audit… -
State of the Market Jan. 24, 2020
Akanksha Sohil
Senior Analyst
Somya Bhadola
Practice DirectorLife and Pensions (L&P) Insurance BPO Annual Report 2020: Escape Legacy and Embrace Digital through BPaaS
With CXOs acknowledging the need to move away from traditionally siloed, inefficient, complex, and non-customer-centric business models, the Life and Pensions (L&P) insurance industry is undoubtedly on a progressive journey. L&P insurers are increasing their budgets… -
Provider Compendium Dec. 17, 2019
Somya Bhadola
Practice Director
Akanksha Sohil
Senior AnalystLife and Pensions (L&P) Insurance BPO – Service Provider Compendium 2019
This report provides accurate, comprehensive, and fact-based snapshots of 11 major L&P insurance BPO service providers. Each five-page service provider profile presents a comprehensive picture of that provider’s service suite, scale of operations, technology solutions, and… -
PEAK Matrix® Sep. 30, 2019
Somya Bhadola
Practice Director
Akanksha Sohil
Senior AnalystLife and Pensions (L&P) Insurance BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
While the L&P insurance industry has traditionally been a laggard in terms of adapting to new market shifts, insurers are now realizing the growing importance of creating a satisfactory customer experience for competitive relevance. This realization,… -
Viewpoint Sep. 20, 2019
Somya Bhadola
Practice Director
Akanksha Sohil
Senior AnalystBlockchain in P&C Insurance Claims Processing – What Insurers Need to Know to Get Started on the Journey
The Property and Casualty (P&C) insurance industry deals with a large amount of claims data for multiple lines of business, ranging from houses to vehicles. Standard mechanisms to process claims require multiple data entry points from… -
PEAK Matrix® July 31, 2019
Somya Bhadola
Practice Director
Akanksha Sohil
Senior AnalystNon-life Insurance Third Party Administrator (TPA) Landscape with Services PEAK Matrix™ Assessment 2019
With low margins and scarce opportunities for organic growth, TPA marketplace has started to adopt requisite measures for becoming more profitable. While some are building specialist, high margin capabilities such as medical and care management and… -
Viewpoint July 10, 2019
Somya Bhadola
Practice Director
Akanksha Sohil
Senior AnalystSedgwick to Acquire York: The Race to Scale in the US TPA Industry Intensifies
On July 8, 2019, Sedgwick, a leading US-based TPA, announced it plans to acquire another US-based risk and claims management TPA services provider, York Risk Services Group. The planned acquisition will have significant repercussions on the…
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