• Webinar Deck
    Nov. 07, 2023

    The slowdown in demand in 2023 had a significant impact on services pricing trends. Simultaneously, changing pricing models, coupled with the rise of generative AI and the financial constraints faced by enterprises due to escalating SaaS…
  • Video
    Aug. 09, 2023

    The Everest Group Pricing Index™ is a pricing report providing insights into historical price variations and illustrates the future pricing outlook for standard and advanced IT services and BPO services The data includes key observations on…
  • Blog
    Aug. 09, 2023

    Cloud-based Human Capital Management (HCM) tool, UKG Workforce Dimensions, uses Artificial Intelligence (AI) to offer enhanced workforce management capabilities over the current product version. But understanding the financial terms, pricing structures for various modules, and the…
  • Webinar Deck
    May 23, 2023

    In 2022, the outsourcing industry experienced significant attrition and wage hikes. However, those metrics stabilized in the first few months of 2023, and due to today’s economic environment, the focus has turned to cost control. To…
  • PriceBook
    May 22, 2023

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing & Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • PriceBook
    May 19, 2023

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing & Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • Webinar Deck
    April 04, 2023

    2022 was an unusual year for IT procurement category managers, specifically those managing software and cloud investments. We witnessed price hikes across the board from software and cloud providers, accompanied by enterprise budget cuts in anticipation…
  • Blog
    March 24, 2023

    Investing in cybersecurity can be costly for organizations but is essential in today’s risky environment. With a myriad of confusing pricing models, determining your cybersecurity spend shouldn’t be another threat. Learn some simple steps to feel…
  • Blog
    Feb. 24, 2023

    By starting with four basic elements in agreements, buyers can realize the transformation objectives they desire but often struggle to achieve from their outsourcing relationships. Read on to learn recommendations from our findings evaluating sourcing proposals…
  • Video
    Jan. 24, 2023

    In this video, Everest Group’s pricing experts, Rahul Gehani, Partner, and Rohan Pant, Practice Director, discuss IT services pricing and IT services pricing trends as we move into 2023. Listen as they explore recent findings, including…
  • Webinar Deck
    Nov. 15, 2022

    2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. The first half witnessed an unprecedented demand surge accompanied by cost and price inflation, and the second half saw a slowdown in…
  • PriceBook
    Nov. 11, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • PriceBook
    Nov. 11, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • PriceBook
    May 20, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • PriceBook
    May 20, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • Webinar Deck
    April 12, 2022

    On April 12, Everest Group hosted a webinar titled, "Outsourcing Pricing: 3 Pitfalls and 2 Unknowns Enterprises Need to Know in 2022." The market for outsourced services has changed drastically in the past twelve months. With…
  • Webinar Deck
    Feb. 09, 2022

    On February 8, Everest Group hosted a webinar titled, "5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing." Outsourcing services have undergone a profound transformation in recent months driven by evolving client needs and operating models,…
  • Webinar Deck
    Aug. 17, 2021

    On August 17, Everest Group hosted a webinar titled, "Application Services in 2021: Rate Hikes, Productized DevOps, and More?" Are your IT application services deals aligned with the current market dynamic? As rates rise, buyers and…

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