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  • PEAK Matrix®
    June 23, 2022

    Following the COVID-19 pandemic, the life sciences industry has undergone several changes. Face-to-face HCP interactions are slowly being replaced with an omnichannel approach; the market is also pivoting from centralized clinical trials to de-centralized clinical trial…
  • Viewpoint
    June 13, 2022

    In the post-pandemic era, healthcare providers’ priorities have shifted, with an increased focus on reducing administrative spend, enhancing processes with digital/technology adoption, and prioritizing the integration of Revenue Cycle Management (RCM) operations. This shift has prompted…
  • State of the Market
    April 25, 2022

    The pandemic-induced uncertainty and changing market dynamics are evolving payer strategies. Home care provisions and member experiences are at the core of payer strategies, considering the twin benefits of improved member comfort and potential savings through…
  • State of the Market
    Sep. 24, 2021

    The life sciences industry is at an inflection point, with enterprises making several changes in their operating models to remain relevant in an ever-evolving business landscape. Enterprises are focused on improving R&D efficiencies, transitioning from blockbuster…
  • Viewpoint
    July 16, 2021

    This viewpoint examines the cloud transformation journey for healthcare enterprises to operate more efficiently and resiliently. With increasing interest in a connected healthcare ecosystem and enterprise digitalization following the pandemic, cloud transformation has gained substantial traction…
  • Viewpoint
    March 26, 2021

    This viewpoint examines the digitization of the life sciences manufacturing value chain through the Industrial Internet of Things (IIoT). The life sciences industry is leveraging IIoT to deliver an interconnected asset ecosystem. IIoT platform vendors or…
  • Aug. 07, 2020

    GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals…

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