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  • Provider Compendium
    May 02, 2022

    It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Manual operations pose numerous challenges, and, hence, organizations are shifting to digital, automated, and intelligent…
  • Viewpoint
    April 29, 2022

    A data avalanche is increasingly overwhelming organizations today. The effort to process this data is labor- and time-intensive, as well as prone to errors. Many organizations are hence relying on Intelligent Document Processing (IDP) solutions to…
  • PEAK Matrix®
    March 23, 2022

    It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Manual operations pose numerous challenges, and, hence, organizations are shifting to digital, automated, and intelligent…
  • LinkedIn Live
    March 10, 2022

    March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such…
  • Event
    March 03, 2022

    Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also…
  • Event
    March 02, 2022

    Everest Group Practice Director, Ashwin Gopakumar, will join expert panelists Scott Lee, CRO, and Yingchao "YZ" Zhang, Head of Global Solutioning, from Singularity Systems to explore the challenges of extracting information from unstructured documents. They will…
  • Viewpoint
    Nov. 25, 2021

    The COVID-19 pandemic heavily impacted the healthcare industry, with healthcare payers and providers grappling with a shortage of resources due to skyrocketing demand, reduced operational margins due to economic uncertainties, and additional administrative cost overheads. Several…
  • Viewpoint
    Oct. 08, 2021

    Unstructured documents refer to documents without a pre-defined layout, which have a high structural and semantic variability, such as contracts and emails. Although such documents are highly prevalent in an organization’s routine transactions, enterprises have largely…
  • Viewpoint
    Sep. 30, 2021

    P&C insurers are undergoing massive transformation to remain competitive in the face of strong headwinds in the form of regulatory and cost pressures. Changing customer expectations and the advent of digital-native players have further compelled insurers…
  • Viewpoint
    Sep. 10, 2021

    Enterprise business processes often revolve around document processing, with companies often spending significant manual effort in extracting meaningful information from documents. Manual document processing is not only cost-intensive, but also marked by errors and long turnaround…
  • Viewpoint
    Aug. 13, 2021

    The enterprises’ adoption of automation technologies has been accelerating over the last few years. The COVID-19 pandemic has stress-tested organizations’ business continuity plans and forced enterprises to rethink their strategic priorities. The crisis brought home the…
  • Viewpoint
    July 19, 2021

    Enterprise business processes often revolve around document handling. Most document processing continues to be done manually, with significant employee effort spent on document review and processing, which is time- and effort-intensive and often leads to high…
  • State of the Market
    June 30, 2021

    Everest Group defines Intelligent Document Processing (IDP) as the capturing of data from documents (e.g., emails, texts, PDFs, and scanned documents) and its categorization and extraction for further processing using AI technologies such as computer vision,…
  • State of the Market
    June 30, 2021

    Everest Group defines Intelligent Process Automation (IPA) as intelligent automation in business processes achieved through any combination of automation technologies, including Robotic Process Automation (RPA) and cognitive/AI-based automation. It is one of the most potent digital…
  • Webinar Deck
    June 29, 2021

    On June 29, Everest Group hosted a webinar titled, "Creating a Skilling Strategy for the Future in Your GBS Organization." Global Business Services (GBS) organizations are evolving to become global hubs that house deep-domain expertise and…
  • Thematic Report
    June 24, 2021

    Enterprises globally have realized the need to evolve into digital-first businesses to remain resilient and competitive. However, quite often, enterprises embarking on digital transformation face challenges such as a heavy reliance on manual techniques in creating…
  • Thematic Report
    June 17, 2021

    Evolving into a digital-first business is becoming increasingly important for organizations to remain resilient and competitive. As enterprises move along this journey, data availability and digitalization are key levers to ensure business resiliency. However, while digital-first…
  • Provider Compendium
    June 07, 2021

    Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…
  • Provider Compendium
    May 12, 2021

    Intelligent Process Automation (IPA) is one of the most potent digital levers enabling digital transformation for organizations globally. Enterprises are facing unprecedented pressure to reduce costs, optimize operations, and increase business resilience due to the ongoing…
  • PEAK Matrix®
    March 25, 2021

    Intelligent Process Automation (IPA) is one of the most potent digital levers enabling digital transformation for organizations globally. Enterprises are facing unprecedented pressure to reduce costs, optimize operations, and increase business resilience due to the ongoing…

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