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  • PEAK Matrix®
    Dec. 23, 2021

    Following the COVID-19 pandemic, creating a seamless, frictionless, and digital customer-centric insurance experience has become the new standard for insurers. Technology adoption – including AI-enabled chatbots to assist in the customer journey, Machine Learning (ML) algorithms…
  • PEAK Matrix®
    Dec. 22, 2021

    The COVID-19 pandemic has significantly accelerated blockchain adoption, with enterprises prioritizing high-impact use cases, such as supply chain provenance, digital identity, digital assets management, and payments. In this research, we present detailed profiles and assessments of…
  • Thematic Report
    Dec. 20, 2021

    Ever-growing information volumes and analyses have started posing significant challenges to preserving data privacy and security. Existing methods of data protection cover only data at rest or in transit. Data in the computation or processing phases…
  • PEAK Matrix®
    Dec. 17, 2021

    Increasing margin pressures, the loss of market share to neo banks, a constantly changing regulatory landscape, and the burden to deliver improved customer experiences are driving banking and financial services firms to modernize their internal legacy…
  • PEAK Matrix®
    Dec. 17, 2021

    Global banks are leveraging Temenos as a preferred platform for areas such as core banking, payments, and wealth management. The system integration market for Temenos is experiencing an uptick in demand as banks are moving from…
  • PEAK Matrix®
    Dec. 15, 2021

    Banking and Financial Services (BFS) firms are pivoting to a robust IT modernization and digital transformation approach in response to the immense challenges they currently face, such as rising cost pressures, changing customer and market expectations,…
  • PEAK Matrix®
    Dec. 10, 2021

    The consumer lending industry has seen massive shifts in the past decade due to technology advances and ever-changing customer expectations. Internet and smart phone penetration has forced banks and financial institutions to shift from a traditional…
  • State of the Market
    Dec. 09, 2021

    Banking, Financial Services, and Insurance (BFSI) firms have been making bold commitments to sustainable investing for more than a decade now, but the announcements have increased dramatically in the last 24 months. Regulatory push, changing demographics,…
  • State of the Market
    Nov. 18, 2021

    The US retirements industry represents the world’s largest addressable retirements market, comprising over 75 million participants. It grew from US$25.3 trillion in 2016 to US$35 trillion in assets in 2020. The US retirements market serves a…
  • Viewpoint
    Nov. 18, 2021

    The US retirement plan industry is evolving rapidly, with factors such as demographic shifts, alternative employment options, participants’ changing financial needs, and regulatory changes impacting plan providers’ business priorities. Plan providers face unique challenges as they…
  • Provider Compendium
    Nov. 12, 2021

    The insurance industry is burdened with obsolete legacy systems, talent shortage, and resistance to change. In addition, consumer needs, habits, and expectations, which were gradually evolving pre-COVID-19, have radically shifted during the pandemic, spurred by the…
  • Viewpoint
    Nov. 11, 2021

    Banking, Financial Services, and Insurance (BFSI) organizations are experiencing wide-ranging disruptions due to ever-increasing data security and compliance mandates, the exponential adoption of emerging technologies, and the evolution of FinTech-architected business models. IT organizations are responsible…
  • Viewpoint
    Nov. 08, 2021

    The current talent acquisition and development process is fraught with challenges – an increasing skills gap, rising hiring cost and time, difficulty in candidate verification, and high attrition. These problems are compounded by unequal talent demand…
  • PEAK Matrix®
    Oct. 21, 2021

    The insurance industry is burdened with obsolete legacy systems, talent shortage, and resistance to change. In addition, consumer needs, habits, and expectations, which were gradually evolving before COVID-19, have radically shifted during the pandemic, spurred by…
  • Viewpoint
    Sep. 30, 2021

    Banking and Financial Services (BFS) enterprises have accelerated cloud transformation initiatives in an attempt to make their business operations more resilient, scalable, and competitive in light of non-traditional entrants offering financial services. Success in this market…
  • Viewpoint
    Sep. 27, 2021

    The financial services industry is redefining value levers by orchestrating end-to-end experiences for financial services and creating consumption models that extend beyond traditional organization boundaries. Financial institutions need to be agile enough to compete with next-generation…
  • Provider Compendium
    Sep. 16, 2021

    Evolving customer preferences, demand for digital and omnichannel experiences, and competition from FinTechs are impacting banks’ digital strategies and transformation initiatives. In Europe, regulations such as the General Data Protection Regulation (GDPR) and open banking have…
  • Provider Compendium
    Sep. 14, 2021

    The COVID-19 pandemic and the resulting economic fallout have adversely impacted Life and Annuity (L&A) insurance businesses, leading to demand stress, revenue compression, and profitability pressures. The challenges have been compounded by carriers relying heavily on…
  • Provider Compendium
    Aug. 23, 2021

    Evolving customer preferences, demand for digital and omnichannel experiences, and competition from FinTechs are impacting banks’ digital strategies and transformation initiatives. COVID-19 has significantly accelerated enterprises’ digitalization plans and adoption of new technologies for processes such…
  • Blog
    Aug. 06, 2021

    With the cost to secure IT talent internally and through third-party providers only continuing to rise, attracting and retaining technology workforce will require immediate and long-term tactics. Participate in our study to identify best-in-class IT workforce…

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