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  • Webinar Deck
    Nov. 23, 2023

    Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
  • LinkedIn Live
    Oct. 11, 2023

    Everest Group and nasscom will host a LinkedIn Live event, joined by the 2023 nasscom GCC award winners in the New Capability and Future Value Proposition categories. Join this session to hear the expert speakers reveal…
  • LinkedIn Live
    Oct. 04, 2023

    As we enter the post-hype phase of generative AI, enterprises now want to understand its tangible benefits and practical applications. However, real-world implementation use cases are not fully known or well understood. Join this LinkedIn Live…
  • Event
    Sep. 12, 2023

    Facilitated by Everest Group The life sciences industry is undergoing significant evolution and growth driven by advancements in technology, changing demographics, shifting regulatory landscapes, and emerging healthcare challenges. India has emerged as a key location for…
  • LinkedIn Live
    March 15, 2023

    In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans. As we near the close of the first quarter of 2023, will…
  • State of the Market
    June 28, 2022

    Property and Casualty (P&C) insurers prioritized and accelerated their long-term process developments over the course of COVID-19, with providers bridging potential process gaps and bringing functional changes amid global uncertainty. In the next normal, driving process…
  • Provider Compendium
    May 26, 2022

    The Property and Casualty (P&C) Insurance BPS market experienced one of its highest growth rates in 2021, as the industry recovered from COVID-19 and volumes reached pre-pandemic levels. Factors such as increased cost pressures for insurance…
  • PEAK Matrix®
    April 08, 2022

    With the Property & Casualty (P&C) insurance industry emerging from the global pandemic and volumes reaching pre-COVID-19 levels, the P&C insurance Business Process Service (BPS) market achieved one of its highest growth rates in 2021. Factors…
  • Provider Compendium
    Dec. 21, 2021

    COVID-19 adversely impacted the Life and Pensions (L&P) insurance industry’s operations and business. Considering that it is a heavily regulated industry, transitioning operations to a virtual environment seemed to be a tall order. Insurers’ continued reliance…
  • PEAK Matrix®
    Dec. 08, 2021

    The pandemic adversely impacted the operations and business of the Life and Pensions (L&P) insurance industry. Considering that it is a heavily regulated industry, transitioning operations to a virtual environment seemed to be a tall order.…
  • Viewpoint
    July 07, 2021

    The insurance industry is embracing transformation to keep pace with the ongoing digital disruption across global markets and economies. A combination of factors – including changing consumer demography, new demand patterns, new market entrants, profitability concerns,…
  • Provider Compendium
    June 28, 2021

    Looming uncertainties accompanying the global pandemic, compounded by fewer claims generated across select LOBs, meant that the Property and Casualty (P&C) insurance BPS market was unable to maintain its double-digit growth streak in 2020. Meanwhile, below-optimal…
  • PEAK Matrix®
    June 03, 2021

    With uncertainties accompanying the COVID-19 pandemic, along with fewer claims generated across select LOBs, the Property and Casualty (P&C) insurance BPS market was unable to maintain its double-digit growth streak in 2020. Below-optimal digital adoption in…
  • Viewpoint
    Feb. 19, 2021

    Insurers deal with a large number of documents in varied formats in their day-to-day operations. The traditional content extraction process has numerous manual touchpoints that make the workstream inefficient owing to frequent human error and associated…
  • Provider Compendium
    Dec. 17, 2020

    Property & Casualty (P&C) Insurance Third-party Administrator Services Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 11 P&C insurance TPA service providers. It offers a detailed profile of each TPA service provider – with a…
  • Provider Compendium
    Nov. 20, 2020

    Life and Pensions (L&P) Insurance BPS – Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 13 L&P insurance BP service providers. It offers a detailed profile of each provider – with a comprehensive…
  • PEAK Matrix®
    Sep. 29, 2020

    The challenges for Life and Pensions (L&P) insurers, which struggle with a legacy environment, magnified when the outbreak of COVID-19 necessitated new operating models. Insurers looked at their service partners to ensure touchless and flexible operations.…
  • Viewpoint
    Sep. 25, 2020

    Digital transformation continues to be a key agenda for enterprises across industries, as they work to gain superior efficiencies and provide a differentiated customer experience. However, at times, these efforts remain siloed, largely restricted to specific…
  • Provider Compendium
    Sep. 18, 2020

    The Insurance Analytics & Insights (A&I) – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 11 insurance A&I service providers. The research presents the providers’ scale of operations, technology solutions, and delivery locations, along…
  • PEAK Matrix®
    June 30, 2020

    In recent times, insurance Analytics & Insights (A&I) has emerged as a fast-growing, high-potential market. Insurance enterprises are looking beyond traditional data management services to focus on customer experience. To tap into the dynamically changing consumer…

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