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Showing 148 results
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • Event
    Oct. 23, 2025

    In 2025, transformation remains at the forefront of the global services industry. With AI reshaping the solutioning landscape and costs remaining volatile, the rules of deal structuring are changing rapidly. Additionally, sourcing models and delivery economics…
  • Sep. 25, 2025

    The outsourcing industry is in the middle of a pricing reset. New AI-driven savings levers, elevated competitive intensity, and the push to retain or win deals at any cost are reshaping commercials across the industry. This…
  • LinkedIn Live
    Sep. 25, 2025

    Register on LinkedIn The outsourcing industry is in the middle of a pricing reset. New AI-driven savings levers, elevated competitive intensity, and the push to retain or win deals at any cost are reshaping commercials across…
  • Viewpoint
    Sep. 15, 2025

    Agentic AI, systems that autonomously initiate, execute, and adapt multistep tasks, is rapidly gaining momentum across industries. Unlike earlier AI approaches that relied on narrowly scoped models within fixed workflows, agentic AI blends reasoning, orchestration, and…
  • LinkedIn Live
    July 24, 2025

    Watch on LinkedIn Global Capability Centers (GCCs) in India rapidly evolved from cost-efficient service hubs to strategic centers of innovation, product development, and digital transformation for global enterprises. As this evolution accelerated, talent development became a…
  • July 02, 2025

    In the Information Technology (IT) and Business Process Outsourcing (BPO) services domain, if there was one buzzword in 2024 it would be generative AI (gen AI) . In 2025 another buzzword has taken over, agentic artificial…
  • Webinar Deck
    June 24, 2025

    After nearly a three-year decline, the IT and BPO outsourcing industries were expected to rebound in 2025. However, macroeconomic headwinds – including shifts in cross-border cost structures – continue to create challenges, while the rapid adoption…
  • Event
    June 24, 2025

    After nearly a three-year decline, the IT and BPO outsourcing industries were expected to rebound in 2025. However, macroeconomic headwinds – including shifts in cross-border cost structures – continue to create challenges, while the rapid adoption…
  • June 19, 2025

    Just like enterprises were trying to make sense of Generative AI  (gen AI) 12 months ago, agentic artificial intelligence (AI) is now entering that same exploratory phase. There is a mix of excitement, experimentation, and some…
  • LinkedIn Live
    June 05, 2025

    As enterprises continue modernizing their technology landscape , managing software licenses – which often account for 30–40% of overall IT spend – remains a critical priority. Yet, the complexity and scale of most software portfolios make…
  • May 27, 2025

    SaaS Learn more about our Pricing Services
  • May 21, 2025

    The Life Sciences Customer Relationship Management (CRM) landscape is quietly but radically shifting, and many companies are sleepwalking into bad deals because of this.  With Veeva Systems announcing its split from Salesforce by September 2025, and…
  • May 21, 2025

    Salesforce is one of the biggest recurring line items in enterprise tech budgets, and now it’s getting even pricier. With license costs hikes since last couple of years, alongside a maze of products, editions, support tiers, and…
  • April 16, 2025

    Price Benchmarking Learn more about our price benchmarking
  • Blog
    April 15, 2025

    Software licenses constitute a major portion (~35%-45%) of the overall Information Technology (IT) spend of an enterprise, typically with a large and unwieldy software portfolio which needs to be managed. And as the software licensing market…
  • PriceBook
    April 15, 2025

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support a range of ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also…
  • PriceBook
    April 15, 2025

    The PriceBook is an off-the-shelf reference that can be used by strategic outsourcing and vendor management professionals and customer experience management (CXM) leaders to support a range of ongoing pricing and commercial discussions with providers, plus…
  • PriceBook
    April 10, 2025

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support a range of ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also…
  • LinkedIn Live
    Feb. 13, 2025

    Watch On LinkedIn Step into the future in this insightful LinkedIn Live with Everest Group experts Hrishi Raj Agarwalla, Vice President, and Ashish Sehdev, Vice President. Join this virtual session as they decode the market shifts…

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