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  • Blog
    Oct. 07, 2024

    Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness.   This blog examines how companies are adapting their value chains and processes, in order to meet…
  • Provider Compendium
    Sep. 20, 2024

    After a period of significant growth, the global services market has witnessed a slowdown due to prevalent macroeconomic challenges, however, the growth of the digital workplace market remains promising, driven by new enterprise investments focused on…
  • LinkedIn Live
    Sep. 11, 2024

    How can you best put generative AI to work for your business, and what are the real-world applications for this emerging technology ? Join Everest Group experts Suseel Menon, Practice Director, and Ashish Sehdev, Vice President,…
  • PEAK Matrix®
    Sep. 03, 2024

    The digital workplace is at a pivotal juncture, entering a phase of value-centric transformation. Economic slowdowns have intensified scrutiny on enterprise spending, driving a focus on cost-effective, value-driven approaches. This phase presents providers with a unique…
  • Event
    Aug. 29, 2024

    Everest Group is a sponsoring partner for the Spotlight AR Summit on September 30 – October 2, 2024 at the Loews Hotel, Kansas City. Join Everest Group’s Katrina Menzigian, Vice President, Abhishek Singh, Partner, and Chirajeet…
  • PEAK Matrix®
    Aug. 27, 2024

    Aftermath a period of substantial growth, the digital workplace market has slowed due to global macroeconomic conditions, which has compelled enterprises to realize their prior investments. However, the upcoming years are poised to witness a resurgence…
  • Market Insights™
    July 23, 2024

  • Market Insights™
    July 19, 2024

  • PEAK Matrix®
    July 15, 2024

    IT management, once viewed as a troubleshooting function, has transitioned into a holistic entity that improves employee experience and streamlines business operations. Leading this transformation is conversational AI, which translates AI capabilities into measurable business benefits…
  • Provider Compendium
    June 25, 2024

    The hybrid work model has become the new norm, fueling a surge in demand for seamless communication and collaboration services. As enterprises adapt to this evolving landscape, the Unified Communication and Collaboration (UCC) market transforms with…
  • LinkedIn Live
    June 05, 2024

    To meet evolving customer expectations, businesses are seeking to develop artificial intelligence (AI) tools to enhance their customer experiences. From personalizing experiences to providing in-depth analytics, the potential for AI to transform CX and its management…
  • Thematic Report
    May 31, 2024

    Gen AI has generated significant buzz among providers and enterprises, marked by frequent announcements that highlight its rapid progress. However, the adoption of gen AI in digital workplace tells a different story. In this study, we…
  • Tech Launch Perspective
    May 08, 2024

    During its Google Cloud Next ’24 event in Las Vegas on April 9-11, 2024, Google announced the release of new features under its Workspace offering. Key takeaways from the release include Google consolidating its generative AI…
  • Market Insights™
    May 03, 2024

  • Thematic Report
    April 22, 2024

    Since the launch of ChatGPT, enterprises worldwide have eagerly embraced the different use cases of generative AI to address challenges hindering employee performance. Copilot has emerged as a frontrunner in this domain, not only eliminating hurdles…
  • Viewpoint
    April 17, 2024

    In today’s dynamic technology landscape, AI is revolutionizing work processes, and generative AI is poised to redefine workplace domains with its democratizing potential driving this transformation. Already, generative AI has significantly impacted core workplace domains such…
  • LinkedIn Live
    April 03, 2024

    While generative AI (gen AI) seems to be the predominant theme of the time, there is still a lack of clarity regarding where the technology works best and where the primary developments are occurring. Watch this…
  • Event
    March 28, 2024

    For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity,…
  • State of the Market
    March 28, 2024

    Amid dynamic macroeconomic shifts and ongoing disruptions, organizations prioritize efficiency and cost-effectiveness. They seek innovative digital workplace solutions while remaining cost-effective. Yet, providers grapple with meeting demands within resource constraints. However, this focus on profitability has…
  • PEAK Matrix®
    March 14, 2024

    As the hybrid workplace model solidifies its position as the new norm for enterprises, the demand for seamless communication and collaboration services continues to surge unabated. Enterprises strive to adapt to the ever-evolving Unified Communication and…

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