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  • Video
    July 07, 2023

    In this installment of our Pricing Bulletin series, join Everest Group’s Amanpreet Manchanda, Practice Director, and Achint Arora, Partner, as they explore the challenges in outsourcing. With a focus on the persistent obstacles faced by enterprises,…
  • Video
    May 25, 2023

    In this month’s episode of The Pricing Bulletin series, Everest Group’s Rohan Pant, Practice Director, talks with Achint Arora, Partner and member of the Pricing Assurance team, on pricing trends in the applications and engineering market.…
  • Webinar Deck
    May 23, 2023

    In 2022, the outsourcing industry experienced significant attrition and wage hikes. However, those metrics stabilized in the first few months of 2023, and due to today’s economic environment, the focus has turned to cost control. To…
  • Webinar Deck
    April 04, 2023

    2022 was an unusual year for IT procurement category managers, specifically those managing software and cloud investments. We witnessed price hikes across the board from software and cloud providers, accompanied by enterprise budget cuts in anticipation…
  • Blog
    Dec. 19, 2022

    Getting the best deal on Salesforce CRM software can be tricky. Most enterprises find contract benchmarking challenging because market data and custom discounting on modules are unclear. Learn nine key approaches and valuable market insights from…
  • Thematic Report
    July 28, 2022

    There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Pricing model asks are now moving from simple day rates to…
  • Webinar Deck
    April 12, 2022

    On April 12, Everest Group hosted a webinar titled, "Outsourcing Pricing: 3 Pitfalls and 2 Unknowns Enterprises Need to Know in 2022." The market for outsourced services has changed drastically in the past twelve months. With…
  • Blog
    Sep. 29, 2021

    With outsourcing activity again picking up after slowing when the pandemic hit, now is a good time to gain a better understanding of how providers price IT services. To help ensure your enterprise gets the right…
  • Webinar Deck
    Aug. 17, 2021

    On August 17, Everest Group hosted a webinar titled, "Application Services in 2021: Rate Hikes, Productized DevOps, and More?" Are your IT application services deals aligned with the current market dynamic? As rates rise, buyers and…
  • Thematic Report
    Oct. 17, 2019

    On October 17, Everest Group hosted a webinar titled, "Output-Based Pricing in Application Services: Adoption in the As-a-Service Economy." Despite decades of outsourcing experience, pricing models continue to be input-based, leaving little to no incentive for…
  • Accelerator
    Aug. 14, 2019

    This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us Most outsourced IT portfolios at large enterprises today have grown as a result of decentralized procurement, often…
  • Viewpoint
    May 03, 2019

    In this viewpoint, we explore shifting demand in the Application Management (AM) space. Despite its importance as a major enterprise spend area, AM is considered a commoditized service – in most cases, enterprises view it as…
  • Thematic Report
    July 15, 2016

    PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, the reports include insights on contemporary outsourcing trends…

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