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  • PEAK Matrix®
    May 31, 2017

    In today’s digital age, where “applications are the business,” establishing agile, resilient, and cost-effective IT operations has become critical for enterprises. The need for “business-aligned” IT operations has translated into mainstream adoption of flexible, enterprise-grade IT…
  • Blog
    May 05, 2017

    Challenging macroeconomic conditions, demanding digitally-savvy consumers, and rising fraud are pushing P&C insurance carriers to be more demanding than ever of their service providers. Carriers not only expect optimization of cost of insurance operations, but also…
  • PEAK Matrix®
    April 18, 2017

    In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT…
  • Thematic Report
    Feb. 23, 2017

    Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and…
  • PEAK Matrix®
    Dec. 19, 2016

    Protectionist sentiments across regions are on a high with recent events, such as Brexit, election of Donald Trump as the U.S. President, and strengthening of the Russian protectionist policy, adding further fervor. Against this backdrop, hosted…
  • Viewpoint
    Oct. 24, 2016

    With increasing digitalization of the enterprise workplace, end-user experience is taking center stage. Today’s enterprise IT is tasked with establishing a workplace environment that mirrors the personal digital lives of employees and leverages coherent next-generation technologies…
  • Blog
    Oct. 21, 2016

    Wipro’s acquisition of Indianapolis-based Appirio – which provides cloud consulting services and helps organizations move applications to the cloud – will help increase its portfolio in the SaaS market and highlights a change in Wipro’s strategy…
  • Market Insights™
    Oct. 05, 2016

  • PEAK Matrix®
    Sep. 21, 2016

    Private cloud deployment continues to witness increasing acceptance/traction as enterprises try to make their IT setups streamlined and flexible, while at the same time adhering to various industry- and geography-specific security and compliance requirements. Maximizing returns…
  • Blog
    Sep. 13, 2016

    IT infrastructure environments are getting increasingly complicated to manage, particularly because enterprises are adopting agile delivery models – e.g., cloud and as-a-service – to meet the dynamic needs of their digital businesses. As assets proliferate, process…
  • Blog
    Sep. 08, 2016

    IT infrastructure services automation is evolving rapidly as the objective function shifts from efficiency gains to service resiliency and agility. IT infrastructure processes have become dynamic and complex, and traditional automation strategies, characterized by siloed initiatives…
  • Thematic Report
    Sep. 07, 2016

    Introduction The lack of a “coherent and business context-centered” IT infrastructure service automation strategy currently inhibits enterprises from realizing desired benefits from IT infrastructure investments. Enterprises need a sound automation strategy that: Offers high agility and…
  • State of the Market
    July 26, 2016

    Introduction Infrastructure As Code (IAC) has thrown DevOps a lifeline – it offers a comprehensive approach for automating the end-to-end provisioning and management of IT infrastructure through code, which is built and maintained based on software…
  • Blog
    July 20, 2016

    The digital services market is seeing a lot of traction, with technology companies acquiring digital and creative agencies to expand their digital portfolio. A modern digital services provider is continuously adding services into its digital portfolio,…
  • PEAK Matrix®
    June 17, 2016

    User experience has taken center-stage in the workplace – today’s enterprises are tasked with building a digital workplace that can mirror the personal digital lives of employees and help create a brand and environment that is…
  • Viewpoint
    May 25, 2016

    HPE has announced that it will spin off its enterprise services unit and merge it with CSC to create a new “pure play” IT services company. The new entity, which will come into existence no later…
  • State of the Market
    March 30, 2016

    Introduction As cloud adoption becomes mainstream, enterprises are demanding more value and do not consider every cloud deployment to be transformative. This could have a significant impact on cloud service providers who have gained market prominence…
  • Blog
    March 22, 2016

    How old is technology in Business Process Services (BPS)? How did it grow? These are difficult questions to answer. So, I turned to a technique beyond reproach – carbon dating!How does one carbon date or, to…
  • Thematic Report
    March 01, 2016

    Introduction Enterprises are beginning to challenge the traditional engagement models and deal constructs as new mechanisms of pricing and consuming services emerge. While larger service providers are investing in expanding their solutions portfolio, they are getting…
  • PEAK Matrix®
    Jan. 25, 2016

    The enterprise IT security landscape is becoming increasingly complex and challenging to handle as CISOs look to guard it against burgeoning internal and external threats. The proliferation in digital touchpoints, driven by increasing adoption of next…

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