Filters
Clear Filters
Reset all filters
Aerospace & Defense
(0)
Agriculture
(0)
Architecture & Real Estate
(0)
Audit & Consulting
(0)
Automotive
(0)
Banking
(0)
Capital Markets
(0)
Chemicals
(0)
Consumer Durables
(0)
Consumer Packaged Goods
(0)
Education
(0)
Federal/National government
(0)
Freight & Distribution
(0)
Healthcare Payers
(0)
Healthcare Providers
(0)
Hospitality & Tourism
(0)
Industrial Products
(0)
Information Services
(0)
Infrastructure & Engineering
(0)
Insurance
(0)
Investor/PE
(0)
Legal
(0)
Local government
(0)
Media & Entertainment
(0)
Medical devices
(0)
Mining & Metals
(0)
Oil & Gas
(0)
Passenger transportation
(0)
Pharmaceuticals
(0)
Retail
(0)
Service Provider
(0)
State/Regional government
(0)
Technology-hardware
(0)
Technology-software
(0)
Telecom
(0)
Utilities
(0)
Utilities
(0)
Content Type
Accelerator
(0)
Annual R&D Trends and Priorities Survey
(0)
Blog
(0)
Briefings
(0)
Category Strategy Templates
(0)
Conference
(0)
Discovery
(0)
Emerging Technologies
(0)
Event
(0)
Executive Briefs
(0)
Factbook & Primer
(0)
In the News
(0)
Innovation Watch
(0)
LinkedIn Live
(0)
Location Spotlight
(0)
Market Insights™
(0)
Mega Forces
(0)
PEAK Matrix®
(0)
Pinnacle Model®
(0)
Press Release
(0)
PriceBook
(0)
Provider Compendium
(0)
Provider Profiles
(0)
Provider Recognition
(0)
Provider Snapshot
(0)
Pulse
(0)
Quarterly Earnings Analysis
(0)
R&D Strategic Technology Outlook
(0)
Risk Profile
(0)
Roundtable
(0)
See Us At
(0)
State of the Market
(0)
Tech Launch Perspective
(0)
Tech Provider Spotlight
(0)
Technology Application Deep Dive
(0)
Technology Awareness Deep Dive
(0)
Thematic Report
(0)
Video
(0)
Viewpoint
(0)
Voice of the Customer
(0)
Voice of the Partner
(0)
Webinar
(0)
Webinar Deck
(0)
No results found
Topics
AdTech
(0)
Advanced communications
(0)
Advanced compute
(0)
Advanced General Intelligence (AGI)
(0)
Advanced materials & coatings
(0)
Advanced Super Intelligence (ASI)
(0)
Africa
(0)
After-sales services
(0)
Agentic AI
(0)
AI ethics
(0)
AI infrastructure
(0)
AI platforms
(0)
AIOps
(0)
Alternative assets
(0)
Analytics
(0)
Annuities
(0)
Artificial intelligence (AI)
(0)
Asset management
(0)
Australia/New Zealand
(0)
Autonomous vehicles
(0)
Benchmarking
(0)
Benefits
(0)
Blockchain
(0)
BPaaS
(0)
Brand experience & research
(0)
Brexit
(0)
Build-Operate-Transfer (BOT)
(0)
Business case/ROI
(0)
Business continuity planning (BCP)/disaster recovery (DR)
(0)
Business intelligence (BI)
(0)
Business outcomes
(0)
Business Process Outsourcing (BPO)
(0)
Captive divestiture
(0)
Carbon capture
(0)
Cards & payments
(0)
Category management
(0)
Centers of Excellence (COE)
(0)
Central & Eastern Europe
(0)
Central America & Caribbean
(0)
Change management
(0)
Chemistry
(0)
China
(0)
ClimateTech
(0)
Clinical & care management
(0)
Clinical services & R&D
(0)
Clinical trials
(0)
Cloud computing
(0)
Cloud security
(0)
Commercial banking
(0)
Confidential computing
(0)
Consumer health
(0)
Consumer preferences & behaviors
(0)
Consumer protection
(0)
Consumer/retail banking
(0)
Contact center operations
(0)
Contact Center-as-a-Service (CCaaS)
(0)
Content moderation (CoMo)
(0)
Content supply chain
(0)
Contingent staffing
(0)
Contract lifecycle management
(0)
Contract renewals
(0)
Contract Research Organizations (CRO)
(0)
Contracting
(0)
Conversational AI
(0)
Cryptocurrency & digital assets
(0)
Culture
(0)
Custody & fund administration
(0)
Customer experience management (CXM)
(0)
Customer feedback & satisfaction (CSAT, NPS, CES)
(0)
Customer insights & analytics
(0)
Cyber risk
(0)
Cybersecurity
(0)
Data annotation
(0)
Data catalog
(0)
Data engineering
(0)
Data governance & quality
(0)
Data integration
(0)
Data management
(0)
Data modernization
(0)
Data observability
(0)
Data protection
(0)
Data science
(0)
Data security & privacy
(0)
Data visualization
(0)
Databases
(0)
Datacenter
(0)
DataOps
(0)
Deep learning
(0)
Demographics
(0)
Digital commerce platforms
(0)
Digital experience platforms
(0)
Digital twins/industry 4.0
(0)
Drug artwork & packaging
(0)
Drug manufacturing
(0)
Drug supply chain
(0)
East Asia
(0)
Economy
(0)
Embedded systems
(0)
Employee engagement
(0)
Employer of Record (EOR)
(0)
End-user computing
(0)
Endpoint security management
(0)
Energy
(0)
Energy storage
(0)
Engineering
(0)
Engineering verification & validation/testing
(0)
Enterprise applications
(0)
Environmental technologies
(0)
Experience levels (XLAs)
(0)
Finance & accounting
(0)
Finance operations
(0)
Finance regulatory reporting & compliance
(0)
Financial compliance & controls
(0)
Financial Crime & Compliance (FCC)
(0)
Financial market infrastructure
(0)
Financial planning & analysis (FP&A)
(0)
Financial risk
(0)
Fine & specialty chemicals
(0)
Fintech
(0)
Food & nutrition
(0)
GDPR
(0)
Generative AI (GenAI)
(0)
Geopolitical risk
(0)
Gig/contractor
(0)
Global Business Services (GBS)
(0)
Global Capability Center (GCC)
(0)
Global Engineering Center (GEC)
(0)
Global Technology Center (GTC)
(0)
Governance model
(0)
Healthcare payment & revenue integrity
(0)
Healthcare provider network management
(0)
Healthcare risk & regulations
(0)
HRTech
(0)
Human Capital Management (HCM)
(0)
Human Resources (HR)
(0)
Hyperscaler
(0)
Identify & access management (IAM)
(0)
Imaging tech
(0)
Immersive devices
(0)
Immigration
(0)
Impact sourcing
(0)
Independent Software Vendors (ISV)
(0)
India
(0)
Information & communication tech
(0)
Innovation
(0)
Insourcing
(0)
Insurance billing & payments
(0)
Insurance claims
(0)
Insurance distribution
(0)
Insurance intermediaries
(0)
Insurance policy servicing
(0)
Insurance Third-party Administrators (TPA)
(0)
Insurance underwriting
(0)
InsurTech
(0)
Intelligent Document Processing (IDP)
(0)
International trade
(0)
Internet of Things (IoT)
(0)
Investment banking
(0)
IT application development
(0)
IT application management & support (AMS)
(0)
IT applications
(0)
IT asset management
(0)
IT consulting
(0)
IT infrastructure
(0)
IT modernization
(0)
IT operations
(0)
IT quality engineering & testing
(0)
IT risk
(0)
IT service management (ITSM)
(0)
Joint Ventures (JV), Partnerships, and Alliances
(0)
Knowledge graph
(0)
Learning & development
(0)
Lending
(0)
Life insurance
(0)
Life sciences commercial
(0)
Logistics & delivery
(0)
London insurance market
(0)
Loyalty
(0)
Make/manufacture
(0)
Managed Services
(0)
Management reporting
(0)
Manufacturing engineering
(0)
Marketing
(0)
Marketing analytics
(0)
Marketing operations
(0)
MarTech
(0)
Master Data Management (MDM)
(0)
Medical devices/MedTech
(0)
Medical diagnostics
(0)
Medicare & Medicaid
(0)
Memory/data storage
(0)
Mergers & acquisitions (M&A) and divestitures
(0)
Metaverse
(0)
Microelectronics
(0)
Mid-market
(0)
Middle East
(0)
Mindsets
(0)
MLOps
(0)
Mortgages
(0)
Nearshore
(0)
Net Zero
(0)
Next-gen processors
(0)
North America
(0)
Offshore
(0)
Offshore Development Center (ODC)
(0)
Omnichannel support
(0)
Onshore
(0)
Operational risk audits & controls
(0)
Order management & fulfillment
(0)
Order-to-cash (O2C/OTC)
(0)
Outsourcing
(0)
Outsourcing contract restructuring
(0)
Outsourcing contract termination
(0)
Outsourcing process
(0)
Outsourcing strategy
(0)
Pandemic
(0)
Patient & member experience
(0)
Patient access
(0)
Patient recruitment
(0)
Payer claims & administration
(0)
Payroll
(0)
Performance management
(0)
Pharmaceuticals/biopharma
(0)
Pharmacovigilance
(0)
Pharmacy Benefits Manager (PBM)
(0)
Photonics
(0)
Political systems
(0)
Polymers & composites
(0)
Pricing
(0)
Private capital/PE
(0)
Process automation platforms
(0)
Process intelligence
(0)
Process orchestration
(0)
Procure-to-pay (P2P/PTP)
(0)
Procurement
(0)
Procurement operations
(0)
ProcureTech
(0)
Product engineering
(0)
Property & casualty insurance
(0)
Provider portfolio
(0)
Quality & regulatory affairs (QRA)
(0)
Quantum computing
(0)
Quantum cybersecurity
(0)
Quantum sensing
(0)
Real-world evidence/data (RWE/RWD)
(0)
Record-to-report (R2R/RTR)
(0)
Recruiting
(0)
Reinsurance
(0)
Requisition to PO
(0)
Reskilling
(0)
Responsible AI
(0)
Retirements & pensions
(0)
Revenue Cycle Management (RCM)
(0)
RFP/RFI
(0)
Risk management
(0)
SalesTech
(0)
Self-service & chatbots
(0)
Semiconductor engineering
(0)
Sensors & instrumentation
(0)
Service Integration and Management (SIAM)
(0)
Service Levels
(0)
Shared services
(0)
Skills
(0)
Small & medium-sized businesses (SMB)
(0)
Smart materials
(0)
Software product engineering (SPE)
(0)
Software-defined vehicles
(0)
Sole source
(0)
Source to Contract (S2C)
(0)
Source to Pay (S2P)
(0)
South America
(0)
Southeast Asia
(0)
Specialists
(0)
Spend management & analytics
(0)
Staff augmentation
(0)
Stakeholder management
(0)
Start-ups
(0)
Strategic partner
(0)
Strategic sourcing
(0)
Supplier diversity
(0)
Supplier governance
(0)
Supplier innovation
(0)
Supplier Performance Management (SPM)
(0)
Supplier Relationship Management (SRM)
(0)
Supplier risk management
(0)
Supply chain
(0)
Supply chain planning
(0)
Sustainability
(0)
Sustainable materials
(0)
Symbolic AI
(0)
Systems integration (SI)
(0)
Talent management
(0)
Target operating model (TOM)
(0)
Tax management
(0)
Technology architecture
(0)
Telecom networks
(0)
The Philippines
(0)
Third-party risk management (TPRM)
(0)
Trading & brokerage
(0)
Trans-humanistic health
(0)
Transformation
(0)
Transition of services
(0)
Treasury & cash management
(0)
Trust & safety
(0)
Ukraine-Russia
(0)
Vector databases
(0)
Vendor Management Office (VMO)
(0)
Waste-2-Energy
(0)
Wealth management
(0)
Western Europe
(0)
Work from Home (WFH)
(0)
Workforce planning
(0)
No results found
Companies & Technologies
3i Infotech Ltd.
(1)
a1qa
(1)
Accenture
(3)
Alorica
(2)
Altimetrik
(2)
Apexon
(3)
Ascendion
(2)
Aspire Systems
(2)
Atento
(1)
Atos
(2)
Birlasoft
(2)
Brillio
(2)
Capgemini
(4)
Capita
(1)
Coforge
(2)
Cognizant
(4)
Concentrix
(2)
Conduent
(2)
Daffodil Software Pvt Ltd
(2)
Dexian
(2)
DXC Technology
(2)
eInfochips
(2)
EPAM
(2)
Fujitsu
(1)
Genpact
(2)
GlobalLogic
(2)
Happiest Minds
(3)
HCLTech
(2)
HTC Global services
(2)
IBM
(4)
ImpactQA
(2)
Indexnine Technologies
(2)
Indium Software
(2)
Infinite Computer Solutions
(2)
Infosys
(4)
Innominds
(2)
Innova Solutions
(2)
LTM
(2)
Mphasis
(2)
Narwal
(2)
Nous Infosystems
(2)
NTT DATA
(1)
Persistent Systems
(1)
Planit
(2)
PwC
(2)
QBurst
(2)
Qualitest
(2)
Qualitrix
(1)
QualityKiosk
(2)
QualiZeal
(2)
ServiceNow
(1)
Softdel
(2)
Softtek
(3)
Sonata Software
(2)
Sutherland Global Services
(3)
TCS
(4)
Tech Mahindra
(3)
Teleperformance
(2)
TELUS International
(1)
TestCrew
(2)
TestingXperts
(2)
Transcom
(1)
TTEC
(2)
UST
(2)
ValueMomentum
(2)
Virtusa
(2)
Visionet
(2)
VVDN Technologies
(2)
Webhelp
(1)
Wipro
(4)
WNS
(1)
Xebia
(2)
Zuci Systems
(2)
No results found
Membership
Application Services
Banking and Financial Services Intelligent Operations
Banking and Financial Services IT
Catalyst™
Cloud and Infrastructure Services
Contingent Workforce Management
Customer Experience Management
CX Excellence
Digital Services
Engineering Research and Development
Everest Group Strategic Access | Consulting
Everest Group Strategic Access | Investor
Finance and Accounting
GBS and GCC
Healthcare IT
Healthcare Payer Intelligent Operations
Healthcare Provider
Human Resources
Insurance Intelligent Operations
Insurance IT
Life Sciences Intelligent Operations
Life Sciences IT
Locations Insider™
Market Vista™
Outsourcing Excellence
Pricing Analytics as a Service
Procurement and Supply Chain
Recruitment
Software Engineering
Value and Quality Assurance (VQA)
No results found
Contributors
No results found
-
Location Spotlight March 24, 2017
Next-wave Location Profile – Cavite, the Philippines
Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “Next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in… -
Location Spotlight March 13, 2017
Parul Jain
Vice PresidentNext-wave Location Profile – Belo Horizonte, Brazil
Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “Next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in… -
Thematic Report Oct. 14, 2016
Parul Jain
Vice PresidentFuture Readiness of GIC Talent Models
Rising adoption of digital services is bringing fundamental shifts in GIC operating models. While GICs are striving to align their talent models with emerging business needs, there are still gaps that require GICs to recalibrate their… -
Location Spotlight Aug. 12, 2016
Akshay Pandita
Practice Director
Parul Jain
Vice PresidentNext-wave Location Profile – Estonia
Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in… -
Thematic Report April 22, 2016
Adapting Talent to Market: The GIC IT Services Talent Landscape in India
Introduction India is the largest offshore IT services delivery location, both for IT service providers and Global In-house Centers (GICs). With almost 200,000 FTEs employed among GICs in the IT services space, and substantial plans for… -
Blog Jan. 28, 2016
Parul Jain
Vice PresidentRise Up and Take Your Place in the Digital Sun, GICs! | Sherpas in the News
Something big is stirring throughout the global in-house center (GIC) landscape. Across all industry verticals, GIC tech executives are rolling out a broad array of initiatives that place bold bets on new digital technologies, which they… -
Thematic Report Jan. 20, 2016
Parul Jain
Vice PresidentGICs Leading the Way for Digital Transformation of the Enterprise
Introduction The global business environment is undergoing a significant change towards "digital," driven by a combination of factors – changing consumer demands, emerging of disruptive technology, reducing go-to-market time, and increasing pressure on margins. To thrive… -
Location Spotlight Aug. 08, 2015
Parul Jain
Vice PresidentNext-wave Location Profile – Puerto Rico
Introduction Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
Location Spotlight July 24, 2015
Parul Jain
Vice PresidentNext-wave Location Profile – Lodz, Poland
Introduction Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
Thematic Report March 19, 2015
Cultural Affinity, Cost Savings, Coordinates – 3 C’s of Targeting UK Contact Center Market
Introduction Specific cities in nearshore UK (Scotland, Northern Ireland, and Ireland) are witnessing growing interest as delivery locations for contact center services, especially in order to serve UK clients. Cultural affinity and time-zone similarity with UK,…
No results were found matching your search request.
Clear FiltersHere are some steps you can take to help find what you’re looking for:
Refine your search terms
Make sure your keywords are spelled correctly, try using different terms, avoid abbreviations, or consider more general language. You can also visit our FAQ page for a list of advanced search techniques.
Questions?
Need help? Insights, support, and answers – just a question away.
Let’s ConnectOr visit our FAQs
Items per page