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In the News Sep. 30, 2019
Have Indian IT Companies Been Gouging H-1B Workers with Low Wages? | In the News
A recent report conducted by research outfit IHS Markit and commissioned by the Indian software industry lobby group National Association of Software and Services Companies (Nasscom) has shown that India-origin firms paid US-based software programmers an… -
In the News Sep. 27, 2019
BCSWomen Feature in Computer Weekly’s List of the Most Influential Women in UK IT | In the News
Seven women who are members of BCS, The Chartered Institute for IT are featured in the top 50 list of the Most Influential Women in UK IT 2019. In addition, Maggie Berry who is a BCS… -
Blog July 19, 2019
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Just a short five or so years ago, digital capabilities were a competitive differentiator for major service providers. Today, they’re a competitive must. As a result, global and offshore-heritage service providers alike are making significant investments… -
Location Spotlight June 04, 2019
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Vice President
Akshay Pandita
Practice Director
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Practice DirectorLocation Spotlight – India
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Press Release May 21, 2019
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L&P Insurance BPO providers offer scalable, cost-efficient digital talent and technology to help insurers remain relevant and competitive. The Life and Pension (L&P) business process outsourcing (BPO) market has seen a consistent pace of year-on-year growth… -
In the News April 02, 2019
Direct Spend to See an Increase in Outsourcing: Report | In the News
A new report from Texas-based research firm Everest Group analyzes the factors contributing to suboptimal direct spend management. The report — “Is It Time to Outsource Direct Spend Categories?” — aims to provide a process for… -
In the News April 01, 2019
Airbnb’s OYO Investment Could be its Ticket to the East | In the News
Indian budget hotel chain OYO has managed to impress the US company that had inspired it in the first place. On April 01, the world’s largest short-term home-rental firm Airbnb confirmed investing in the Gurugram-based OYO.… -
Webinar Nov. 29, 2018
Working with an Outdated Pricing Model? Discover the Latest in Outsourcing Pricing | Webinar
Complimentary 60-minute webinar held on Thursday, November 29, 2018 Intriguing research findings we’ll address: Enterprises are moving away from input-based pricing in both BPO and ITO contracts … but how, what, why, when and where?… -
In the News Oct. 05, 2018
Infosys's Contract Wins Zoom in July-September Quarter | In the News
Infosys appears to have just concluded one of its best quarters in a long time, and coming as it does after the previous relatively good three months, it indicates that the company is getting its positive… -
Press Release April 23, 2018
For US Healthcare Providers, Hope for Rescue From Shrinking Margins Lies in ‘People, Process, Technology’—But With Bolder and Smarter Partnerships This Time: Everest Group | Press Release
Everest Group offers solutions to help healthcare providers combat margin-crushing regulations, expenses, and risks in turbulent marketplace A majority of healthcare providers in the United States suffered financial decline in 2017 amid the industry shift toward… -
Founder and CEO Peter Bendor-Samuel will be a key panel speaker at WCIT India & NASSCOM's Amplify Digital Forum: Embedding Digital: DevOps, Automation and Cloud. The event is held on February 19-21 in Hyderabad, India. Peter…
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Blog Aug. 29, 2017
Heralding the Robot Revolution in Human Resources! | Sherpas in Blue Shirts
Until a year or so ago, the common refrain among those operating in the HR function was that HR services were already so heavy with platform automation that there wasn’t much that Robotic Process Automation (RPA)… -
Challenging macroeconomic conditions, demanding digitally-savvy consumers, and rising fraud are pushing P&C insurance carriers to be more demanding than ever of their service providers. Carriers not only expect optimization of cost of insurance operations, but also…
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Blog Oct. 21, 2016
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Wipro’s acquisition of Indianapolis-based Appirio – which provides cloud consulting services and helps organizations move applications to the cloud – will help increase its portfolio in the SaaS market and highlights a change in Wipro’s strategy… -
Market Insights™ Oct. 05, 2016
Smart Contracts: Realizing the Benefits of Blockchain
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Blog July 20, 2016
Digital Transformation: How to integrate UX and Agile Teams | Sherpas in Blue Shirts
The digital services market is seeing a lot of traction, with technology companies acquiring digital and creative agencies to expand their digital portfolio. A modern digital services provider is continuously adding services into its digital portfolio,… -
Blog March 22, 2016
Carbon Dating Technology in BPS | Sherpas in Blue Shirts
How old is technology in Business Process Services (BPS)? How did it grow? These are difficult questions to answer. So, I turned to a technique beyond reproach – carbon dating!How does one carbon date or, to… -
Blog Jan. 13, 2016
The Force is Strong with Technology in BPS! | Sherpas in Blue Shirts
I rose grinning like an idiot from my seat in the cinema. The heady mix of nostalgia and excitement in my heart and the thundering applause from the audience on their feet gave no room for… -
Blog Aug. 27, 2015
Lacking a Clear Path to Digital Nirvana? You’re Not Alone | Sherpas in Blue Shirts
While enterprises that correctly embrace digital stand to gain great rewards – not the least of which is survival – Everest Group research shows that the road to success is not a straight shot. As an… -
Blog Aug. 25, 2015
So You Think You’re Digital? | Sherpas in Blue Shirts
These days it seems as if every enterprise is talking about “going digital,” and service providers are adding to the noise with hyperbolic promises about digital solutions that will re-imagine the workplace as we know it.…
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