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Showing 235 results
  • Provider Compendium
    May 29, 2020

    Early adopters of Salesforce services tried to effectively manage customer relationships, market targeted products, explore sales performance, and drive cost efficiencies. As the Salesforce technology landscape expanded, enterprise approach evolved from reactive relationship management to a…
  • State of the Market
    May 28, 2020

    In this era of digital existence, digital is no longer a tool for differentiation but a tool that enterprises must adopt to function and stay relevant. But, despite the shift, a significant proportion of enterprises have…
  • PEAK Matrix®
    May 21, 2020

    Early adopters of Salesforce services were looking to effectively manage customer relationships, market targeted products, explore sales performance, and drive cost efficiency. As the Salesforce technology landscape broadened, enterprises’ approaches to Salesforce have evolved from a…
  • Blog
    May 06, 2020

    COVID-19 has revealed some crippling inadequacies to enterprises across the globe. With employees locked down in their homes, manufacturing processes on hold, warehouse facilities inaccessible, and supply chains at a standstill, businesses are facing an undeniable…
  • Provider Compendium
    April 29, 2020

    Enterprises view IoT as core to their broader digital transformation efforts, as IoT implementation is regarded as a means to increase operational efficiencies, create new revenue opportunities, and enhance user experience. To assist enterprises in this…
  • PEAK Matrix®
    April 17, 2020

    Enterprises view IoT as core to their broader digital transformation efforts, as IoT implementation is regarded as a means to increase operational efficiencies, create new revenue opportunities, and enhance user experience. To assist enterprises in this…
  • Viewpoint
    Feb. 25, 2020

    Enterprises are increasingly leveraging technology to improve operations, evolve business models, and ultimately enhance stakeholder experience. This technology leverage is changing the very way organizations are operating, and, consequently, expectations from IT are changing significantly as…
  • PEAK Matrix®
    Nov. 21, 2019

    Globally, ERP modernization is part of almost half of all digital transformation projects initiatives. Increased Total Cost of Ownership (TCO), enterprise agility, and scalability are driving enterprises to switch from traditional on-premise ERP platforms to cloud…
  • PEAK Matrix®
    July 09, 2019

    Enterprise cloud suites have witnessed widespread adoption across industries and geographies. Enterprises increasingly recognize the strong correlation between employee experience and customer satisfaction. Changes in workforce and its evolving expectations are, therefore, driving enterprises to opt…
  • Viewpoint
    July 09, 2019

    Although Artificial Intelligence (AI) has been around for decades, both its hype and adoption have grown exponentially in the past few years. Enterprises are recognizing the value of AI as a competitive differentiator and value creator,…
  • PEAK Matrix®
    July 03, 2019

    DevOps advocates collaboration amongst the development, operations, and testing teams to help enterprises improve their software development and deployment cycles. Though in recent years, we have been witnessing a shift in the market wherein enterprises are…
  • Thematic Report
    June 28, 2019

    In recent years, enterprises have made significant investments in digital transformation initiatives, primarily to pursue corporate objectives of improving revenue, attaining operational efficiency, or enhancing customer experience. However, most enterprises struggle to realize meaningful returns to…
  • State of the Market
    June 07, 2019

    As enterprises remain doubtful of what digital transformation and application modernization truly mean for their environment, their view of the application strategy remains skewed. As a result, their focus completely lies either in investing into new…
  • State of the Market
    March 20, 2019

    As the hype around blockchain technology transitions to reality, real enterprise blockchain use cases with pragmatic business value are coming to light, and some of these use cases are showing early signs of business value realization.…
  • PEAK Matrix®
    March 04, 2019

    Automation has been a strong warrior for enterprises to fight against cost and SLAs pressures. In recent years, focused automation investments and AI-led adoption of complex use-cases have encouraged enterprises to deploy automation for business-oriented outcomes,…
  • Viewpoint
    Feb. 28, 2019

    Research on advanced intelligent systems is underway to solve critical business problems and world issues. Intelligent loan approval, automatic medical diagnosis, autonomous cars, and predictive criminal defender identification are some of the revolutionary applications of AI…
  • Thematic Report
    Feb. 28, 2019

    In this uber-connected world, customers are more in contact with the enterprises than the enterprises realize. In fact, enterprises are now more accessible to customers than ever before. This has led to the rise of the…
  • Viewpoint
    Feb. 22, 2019

    The rise of connected ecosystem and new experiences powered by technologies such as AR/VR are putting increased pressure on limited bandwidth in centralized computing architectures. Moreover, latency-sensitive applications such as virtual assistants and autonomous cars cannot…
  • Thematic Report
    Jan. 31, 2019

    Every year a large portion of the sourced services market comes back to the planning/negotiating table, as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals…
  • PEAK Matrix®
    Dec. 04, 2018

    Digital adoption has been the bedrock of enterprise growth strategy in recent years, with the objective of optimizing processes, reducing cost, and delivering better customers experience, eventually culminating into accelerated revenue growth. However, enterprises are realizing…

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