Latest Insights

Innovative ideas and fact-based insights

Blogs
Events
Videos
In the News

Blogs

Leading insights for what’s next

Blog

Why 2026 will be a recalibration year for tech services and AI

Read Now
Peter Bendor-Samuel
 by Peter Bendor-Samuel
Blog

The CRM reset: A practical way for enterprises to navigate an increasingly fragmented market

Read Now
Sharang Sharma
 by Sharang Sharma
Blog

Docebo’s acquisition of 365Talents: what it signals for learning and skills intelligence

Read Now
Sharath Hari N
 by Sharath Hari N
Blog

Designing trust & safety (T&S) in customer experience management (CXM): why T&S is becoming core to CXM operating model

Read Now
Uday Gupta
 by Uday Gupta and 1 other
Blog

Google’s Universal Commerce Protocol (UCP): Architecting commerce for an AI-first world

Read Now
Divya Baweja
 by Divya Baweja and 2 others
Blog

Workforce intelligence: The new buzzword shaping HR technology narratives

Read Now
Sharath Hari N
 by Sharath Hari N
All Blogs

Events

Discover the latest trends our analysts are covering

02 11 2026 Cloud Marketplaces The Next Frontier in Smarter IT Sourcing
April 16, 2026
Agentic AI in the Enterprise: What is working, what is not, and what comes next
March 17, 2026
Engage London 2026 Featured Image
March 9, 2026
Forces That Matter in 2026: Evidence-Based Convictions for Business Leaders
February 26, 2026
People Analytics in the Age of AI: What Enterprise Signals Reveal Beyond the Dashboards
February 24, 2026
02 24 2026 Future Proofing Technology and Services Sourcing Decisions 486x153 3
February 24, 2026
All Events

Videos

Insights in motion
Amy Fong
 by Amy Fong and 1 other
Chunky Satija
 by Chunky Satija and 1 other
Amanda Benour
 by Amanda Benour and 1 other
Vinay Venkatesan
 by Vinay Venkatesan
Siddesh Mahadevan
 by Siddesh Mahadevan
Vinay Venkatesan
 by Vinay Venkatesan
All Videos

In the News

Where industry trends begin

In the News

The race for rare earth and critical minerals: From risk to results

Read Now
Cecilia Van Cauwenberghe
 by Cecilia Van Cauwenberghe
In the News

In 2026, Cost is ‘Number One’ Factor in CX Spend

Read Now
David Rickard
 by David Rickard
In the News

Hospitals of the future: The next frontier in patient-centred care

Read Now
Aarthi Janakiraman
 by Aarthi Janakiraman and 1 other
In the News

Everest Group on Intelligent Process Automation Evolution from RPA to Agentic AI

Read Now
Vaibhav Bansal
 by Vaibhav Bansal
In the News

Meta Offers Llama AI to US Government for National Security

Read Now
Priya Bhalla
 by Priya Bhalla
In the News

Research: Extending Corporate Life of Laptops by Just One Year Can Reduce Harmful Emissions by 25%

Read Now
Prabhneet Kaur
 by Prabhneet Kaur
All News

Market Insights™

Data that defines your next move

The_Changing_Demand_for_Learning_Solutions
Priyanka Mitra
 by Priyanka Mitra and 2 others
Enterprise_Skill_Priorities
Priyanka Mitra
 by Priyanka Mitra and 2 others
Key_Pain_Points_in_the_Learning_Journey
Priyanka Mitra
 by Priyanka Mitra and 2 others
Role_of_Service_Providers_in_Scaling_AI_Adoption_in_Supply_Chain_Management
Shirley Hung
 by Shirley Hung and 5 others
The_Future_of_Supply_Chain
Shirley Hung
 by Shirley Hung and 5 others
Next-Generation_Finance___Accounting_KPIs_in_the_Agentic_AI_Era
Lehar Gaba
 by Lehar Gaba and 6 others
All Market Insights™