• Event
    Oct. 23, 2025

    In 2025, transformation remains at the forefront of the global services industry. With AI reshaping the solutioning landscape and costs remaining volatile, the rules of deal structuring are changing rapidly. Additionally, sourcing models and delivery economics…
  • Webinar Deck
    Nov. 09, 2021

    On November 9, Everest Group hosted a webinar titled, "The Talent Shortage is Real. Five Things We Now Know." For the past several years, the talent war has had a special emphasis on the demand for…
  • Thematic Report
    Nov. 03, 2020

    Digital technologies continue to dramatically reshape industries, and it is evident that the future of global services delivery is digital. Enterprises continue to invest extensively in Data and Analytics (D&A) services delivery to overhaul their existing…
  • Viewpoint
    Aug. 14, 2020

    As contingent workforce continues to go mainstream, it is becoming increasingly important to identify efficient means of procuring services through Statements of Work (SOW). Services procurement spend can take different shapes and forms, and often enterprises…
  • Viewpoint
    Dec. 06, 2019

    Organizations around the world are weathering a perfect storm characterized by a slowing economy, talent shortages, and significant technology and digital intervention. These challenges have resulted in widespread adoption of the Recruitment Process Outsourcing (RPO) model as a…