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  • NEW
    Blog
    July 27, 2026

    As India becomes more deeply embedded in global delivery portfolios, the boardroom discussions are shifting beyond its attractiveness as a scaled delivery location to the governance implications of relying heavily on a single market. Critical technology programs, business process services, cybersecurity operations, analytics, product…
  • Thematic Report
    June 19, 2026

    The Middle East and North Africa (MENA) region is steadily emerging as an important node in the global services delivery landscape, supported by untapped talent potential, strong regional demand, and lower competitive intensity than established delivery…
  • Viewpoint
    June 18, 2026

    Regulatory scrutiny surrounding offshore call-center operations serving US consumers is moving beyond periodic legislative debate to a more immediate policy issue. While the Keep Call Centers in America Act of 2025 has seen limited legislative progress,…
  • Market Insights™
    June 16, 2026

  • State of the Market
    June 15, 2026

    This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how…
  • Location Spotlight
    June 10, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    June 08, 2026

  • Market Insights™
    May 19, 2026

  • Location Spotlight
    May 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Location Spotlight
    April 30, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    April 20, 2026

  • Location Spotlight
    March 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the competition in understanding key market…
  • Blog
    Feb. 10, 2026

    Anthropic, a leading foundation model provider, recently launched a legal-focused Artificial Intelligence (AI) application, triggering a sharp sell-off across Information Technology (IT) services and enterprise software stocks.  The market’s reaction wasn’t panic. It was recognition.  Reach out to discuss this topic in depth.  What caught investors’ attention wasn’t contract drafting…
  • Location Spotlight
    Feb. 06, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Provider Compendium
    Jan. 20, 2026

    Mid-market enterprises are navigating an increasingly complex business environment marked by economic uncertainties, disruptive competition, and rising customer expectations. As these organizations seek to remain agile and competitive, digital transformation has become a strategic priority, enabling…
  • Provider Compendium
    Jan. 16, 2026

    Enterprises worldwide are investing in digital transformation to remain competitive in an increasingly complex and fast-evolving landscape. While many past transformation efforts failed to deliver tangible results, today’s market demands consulting partners that can align digital…
  • Location Spotlight
    Jan. 05, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • PEAK Matrix®
    Nov. 26, 2025

    Mid-market enterprises are increasingly under pressure to balance operational efficiency with innovation amid growing economic uncertainties, disruptive competition, and shifting customer expectations. To remain competitive, these organizations are accelerating their digital transformation journeys, leveraging IT outsourcing…
  • PEAK Matrix®
    Nov. 26, 2025

    Enterprises are investing heavily in digital transformation to enhance competitiveness, optimize operations, and build long-term resilience. Unlike earlier transformation efforts, today’s programs require more than technology adoption, they call for strategic alignment, measurable value, and agile…
  • Thematic Report
    Nov. 21, 2025

    Global organizations are increasingly seeking ways to optimize multilingual service delivery to better connect with diverse customer bases. While English remains the dominant business language, the ability to engage customers in their native languages has become…

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