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Showing 326 results
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Market Insights™
    Nov. 05, 2025

  • Market Insights™
    Nov. 05, 2025

  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • Provider Compendium
    Oct. 03, 2025

    With sustainability becoming a boardroom priority, enterprises are moving beyond aspirational targets to pursue actionable pathways toward net zero. Consulting providers enable this shift, helping organizations navigate evolving regulations, rising stakeholder expectations, and the complex technical…
  • Aug. 26, 2025

    Managed Print Services (MPS) have come a long way. What used to be a straightforward approach to outsourcing printers and toner has evolved into a strategic component of modern Information Technology (IT) and operations. Today, enterprises…
  • PEAK Matrix®
    Aug. 11, 2025

    As climate risks intensify and sustainability regulations evolve, enterprises across industries are under growing pressure to accelerate their decarbonization efforts. Achieving net-zero emissions has become a strategic priority, requiring organizations to move beyond high-level commitments toward…
  • Briefings
    May 14, 2025

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • Provider Compendium
    Dec. 31, 2024

    As sustainability becomes increasingly integral to corporate strategy, ESG data management providers’ capabilities are emerging as essential for organizations to enhance their performance and accountability. Today, stakeholders demand transparency regarding ESG practices, and these platforms offer…
  • Executive Briefs
    Dec. 16, 2024

    Since the inception of Global Business Services (GBS), organizations have been refining their resourcing models, balancing in-house operations, outsourcing, or a hybrid resourcing approach. This hybrid model strategically combines the strengths of in-house and outsourced resources,…
  • Conference
    Dec. 03, 2024

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • PEAK Matrix®
    Nov. 15, 2024

    In today’s fast-paced business landscape, sustainability is vital for corporate strategies and operations. Organizations evaluate their financial performance, commitment to ethical practices, and impact on society and the environment. As stakeholders demand greater transparency and accountability,…
  • Location Spotlight
    Oct. 25, 2024

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Market Insights™
    Oct. 24, 2024

  • Blog
    Oct. 18, 2024

    What are the consequences of the CrowdStrike outage, and how is it affecting licensing negotiations and other key enterprise concerns? Read on for an exploration of the evolving demands enterprises are making to protect themselves from…
  • Event
    Oct. 17, 2024

    Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it…
  • Webinar Deck
    Oct. 17, 2024

    Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it…
  • Market Insights™
    Sep. 12, 2024

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