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NEWBlog July 21, 2026
Post-quantum Cryptography (PQC) readiness in BFSI: why the migration clock has already started
Current state of cryptography in BFSI Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections. … -
Introduction: The evolving landscapeArtificial Intelligence (AI) is revolutionizing industries, and Private Equity (PE) firms are rapidly adapting to harness its benefits. With record-breaking fundraising and considerable dry powder providing a strong capital base, PE firms are…
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Thematic Report June 01, 2022
Impact Sourcing Specialist Profiles 2022
Businesses across globe are constantly on the lookout for sources of talent that are highly engaged and stable with the expectation that they provide quality work with low attrition rates. One sourcing strategy that has emerged… -
Provider Compendium May 26, 2022
Property and Casualty (P&C) Insurance BPS – Service Provider Compendium 2022
The Property and Casualty (P&C) Insurance BPS market experienced one of its highest growth rates in 2021, as the industry recovered from COVID-19 and volumes reached pre-pandemic levels. Factors such as increased cost pressures for insurance… -
State of the Market May 09, 2022
The Growing Need for Inclusive Talent Models: Learning from Impact Sourcing Specialists
Global businesses are always on the lookout for talent sources that are highly engaged and stable, ensuring high-quality work and low attrition. One underrated, yet highly effective, sourcing strategy that has emerged as a clear differentiator… -
PEAK Matrix® April 08, 2022
Property and Casualty (P&C) Insurance BPS – Service Provider Landscape with Services PEAK Matrix® Assessment 2022
With the Property & Casualty (P&C) insurance industry emerging from the global pandemic and volumes reaching pre-COVID-19 levels, the P&C insurance Business Process Service (BPS) market achieved one of its highest growth rates in 2021. Factors… -
Provider Compendium Dec. 21, 2021
Somya Bhadola
Practice Director
Akanksha Sohil
Senior Analyst
Moulee Datta
Senior Analyst
Yash Chaudhury
AnalystLife and Pensions (L&P) Insurance BPS / TPA Service Provider Compendium 2022
COVID-19 adversely impacted the Life and Pensions (L&P) insurance industry’s operations and business. Considering that it is a heavily regulated industry, transitioning operations to a virtual environment seemed to be a tall order. Insurers’ continued reliance… -
PEAK Matrix® Dec. 08, 2021
Somya Bhadola
Practice Director
Akanksha Sohil
Senior Analyst
Moulee Datta
Senior Analyst
Yash Chaudhury
AnalystLife and Pensions (L&P) Insurance BPS/TPA – Service Provider Landscape with PEAK Matrix® Assessment 2022
The pandemic adversely impacted the operations and business of the Life and Pensions (L&P) insurance industry. Considering that it is a heavily regulated industry, transitioning operations to a virtual environment seemed to be a tall order.… -
GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals…
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Market Insights™ July 18, 2016
Property and Casualty Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016 | Market Insights™
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Market Insights™ June 15, 2016
Workplace Services PEAK Matrix™ – Europe-focused – Assessment and Profile Compendium 2015 | Market Insights™
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