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  • NEW
    Blog
    Aug. 03, 2026

    In Part 1 of this series, Why the Migration Clock Has Already Started, we explained why Banking, Financial Services and Insurance (BFSI) enterprises cannot wait for a formal mandate to begin their Post-quantum Cryptography (PQC) migration and estimated a roughly US$7 billion spending opportunity across the top…
  • See Us At
    July 21, 2026

    Join Prabhneet Kaur, Practice Director at Everest Group, as she moderates a discussion on how AI is transforming remote support to deliver secure, scalable, and intelligent employee experiences. Explore the future of AI-powered IT support and…
  • Blog
    July 21, 2026

    Current state of cryptography in BFSI  Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections.  …
  • Provider Compendium
    July 20, 2026

    Enterprise ITSM and ITAM markets are undergoing simultaneous structural shifts driven by AI adoption, cloud complexity, and rising expectations for measurable business outcomes. In ITSM, buyer expectations have moved decisively beyond ticketing and portal-led support. Enterprises…
  • Viewpoint
    July 13, 2026

    Enterprise work is entering a new phase in which AI is no longer limited to assisting employees with discrete productivity tasks such as drafting, summarizing, searching, or analyzing. The emergence of AI work platforms signals a…
  • Blog
    July 08, 2026

    At its 2026 Analyst and Advisor Day, Unisys made a sharper case for how it wants to compete in an Artificial Intelligence (AI)-first services market. The company moved the narrative beyond portfolio repositioning toward execution: AI…
  • PEAK Matrix®
    June 23, 2026

    The IT Asset Management (ITAM) market is at an inflection point. Platforms that once served primarily as asset repositories and audit compliance tools are now expected to function as intelligence layers across IT, finance, procurement, and…
  • Blog
    June 11, 2026

    This is the third blog in Everest Group's Future of Workforce blog series, unpacking the forces reshaping how enterprises imagine, deploy, and manage their workforce. In the first blog, we introduced digital workers: Artificial Intelligence (AI) agents…
  • PEAK Matrix®
    June 09, 2026

    Modern enterprises face growing complexity in managing IT service delivery across multi-cloud environments, distributed workforces, and expanding technology estates. Traditional ticketing and portal-based IT Service Management (ITSM) approaches are proving inadequate as organizations accelerate AI adoption,…
  • See Us At
    May 31, 2026

    Join Prabhneet Kaur, Practice Director at Everest Group, to explore how Employee Experience (EX) is evolving into a board-level priority and what it takes to build an experience-centric enterprise in the AI era. Register now Key…
  • Blog
    May 19, 2026

    Organizations have invested heavily in observability platforms, yet a quiet crisis is undermining every dashboard, and every digital experience initiative: too many endpoints remain unmanaged, and under-instrumented.   Unified Endpoint Management (UEM) is not a peripheral Information Technology (IT) concern; it is the foundation that determines whether observability produces real…
  • State of the Market
    April 28, 2026

    The digital workplace services market is entering a new phase of steady growth, driven by AI acceleration, cross-tower convergence, and a shift toward capability-led differentiation. Enterprises are no longer viewing workplace services as operational support, but…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • State of the Market
    April 10, 2026

    The insurance industry is undergoing rapid Customer Experience (CX) transformation as carriers respond to rising policyholder expectations, increasing cost-to-serve pressures, and growing complexities across policy servicing and claims. Insurers are moving beyond traditional voice-based outsourcing toward…
  • Provider Compendium
    April 02, 2026

    The mid-market digital workplace services segment is witnessing accelerated modernization, as organizations recalibrate their strategies to balance technology-led innovation with cost efficiency and rapid value realization. While mirroring large enterprise trends, mid-market buyers show a stronger…
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Viewpoint
    March 17, 2026

    The enterprise endpoint has long been the weakest link in the realm of digital transformation. While enterprises today are pouring investments into AI, still much of that intelligence stays confined to centralized servers or cloud services,…
  • Viewpoint
    March 11, 2026

    The next decade will redefine the future of work. Everest Group’s study of over 300 enterprises with annual revenues exceeding US$1 billion reveals strong strategic intent, but uneven execution. Network fragility remains widespread, AI pilots often…
  • Blog
    Feb. 12, 2026

    “Control is no longer about owning the stack - it’s about orchestrating it on your terms.” Enterprises are done with oversized, monolithic tech stacks. Mid-market firms are leading the charge toward modular, fit-for-purpose tools that are easier to deploy,…
  • Thematic Report
    Feb. 11, 2026

    Claims is no longer a back-office function in Property and Casualty (P&C) insurance; it is a customer trust, cost control, and competitive differentiation enabler. As insurers face service and repair inflation, climate-driven catastrophe volatility, social inflation…

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