• Thematic Report
    June 19, 2026

    The Middle East and North Africa (MENA) region is steadily emerging as an important node in the global services delivery landscape, supported by untapped talent potential, strong regional demand, and lower competitive intensity than established delivery…
  • Location Spotlight
    June 10, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Location Spotlight
    April 30, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • State of the Market
    June 30, 2025

    The global services market registered modest growth in 2024, with revenue increasing by 2-4% to approximately US$290 billion. This growth marked a continued deceleration from the strong post-COVID-19 rebound, driving an approximately 12% surge in global…
  • Viewpoint
    April 19, 2024

    On April 13, 2024, Iran launched an unprecedented aerial attack on Israel. Israel’s air defense system and its allies intercepted nearly all the weapons. Iran claimed that its first-ever attack on Israel from its soil was…
  • Thematic Report
    Aug. 17, 2022

    As the economic and global effects of the COVID-19 pandemic wear off, enterprises are looking for newer destinations to deliver IT-BP processes. One such destination is Middle East and North Africa (MENA), which is experiencing significant…
  • Location Spotlight
    Jan. 17, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…