• June 09, 2026

    A 7.8-magnitude offshore earthquake in southern Mindanao has put the Philippines’ global services resilience under renewed scrutiny. While disruption remains geographically concentrated, the event is significant given Mindanao’s growing role in the country’s delivery ecosystem. This…
  • Thematic Report
    Nov. 03, 2025

    The Life and Annuity (L&A) insurance market is fundamentally shifting in sourcing approaches, moving beyond legacy cost-saving models to prioritize agility, innovation, and resilience. This report examines how macroeconomic uncertainties, talent shortages, and evolving customer expectations…