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Showing 164 results
  • Blog
    July 08, 2026

    The GBS industry has spent the better part of two decades trying to solve a problem it may have inadvertently created. We talk endlessly about end-to-end processes, “enterprise value,” integrated service delivery, and breaking down silos.…
  • Technology Awareness Deep Dive
    June 29, 2026

    This report examines the evolution of data center cooling as it becomes a foundational enabler of AI-scale infrastructure by supporting the rapid growth of graphics processing unit-intensive workloads, High-performance Computing (HPC) workloads, and machine learning workloads. The…
  • Viewpoint
    June 18, 2026

    Moving the dial on Service Experience (SX) has become a key priority for Global Business Services (GBS) leaders. Organizations are investing in journey redesign, workflow simplification, stakeholder engagement, self-service enablement, and digital experience initiatives to make…
  • Viewpoint
    May 28, 2026

    The insurance industry is entering a new AI adoption phase, one where the challenge is no longer generating insights, but executing them. Despite significant investments in data platforms, analytics, and AI, most carriers struggle to translate…
  • Webinar
    May 26, 2026

    There is no question that GBS organizations are becoming adept at improving service experience. Fewer escalations. Better self-service. Smoother workflows. Higher stakeholder satisfaction. Stronger trust. There is clearly juice in Service Experience (SX). The harder question…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Blog
    March 26, 2026

    Life and annuities (L&A) insurance technology has entered a new phase. What was once centered on front-end digitization and incremental system upgrades is now shaped by configurable product engines, workflow-native AI, and platform-led consolidation. Insurers are…
  • Provider Recognition
    March 23, 2026

    The Life and Annuities (L&A) insurance industry is entering a new phase of technology-led transformation, as insurers move beyond point digitalization toward enterprise-wide modernization powered by AI, data, and cloud. Core systems are being re-architected to…
  • Blog
    March 17, 2026

    Property and casualty (P&C) insurance technology has entered a new phase. What was once focused on digitizing individual processes is now shaped by decision-centric platforms, productized AI, and SaaS-delivered core modernization. Insurers are no longer debating…
  • Press Release
    March 17, 2026

    Everest Group has released its Top 50™ Property & Casualty (P&C) Insurance Technology Providers 2026, identifying the specialist platforms and technology companies shaping the next phase of global P&C modernization.  The ranking, featured within the full research report,…
  • Provider Recognition
    March 11, 2026

    The global Property and Casualty (P&C) insurance technology market continues to evolve as insurers modernize core systems, embed AI across the value chain, and strengthen ecosystem partnerships to drive speed, accuracy, and resilience. As carriers respond…
  • Discovery
    March 02, 2026

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Discovery
    Feb. 27, 2026

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Discovery
    Jan. 27, 2026

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Discovery
    Jan. 12, 2026

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • LinkedIn Live
    Jan. 03, 2026

    Everest Group Engage was heading to London in 2026, bringing senior GBS, sourcing, vendor management, and shared services leaders together with analysts and industry experts. Deborah Kops, Principal of Sourcing Change and Conference Chair for Engage…
  • Market Insights™
    Dec. 15, 2025

  • Market Insights™
    Dec. 15, 2025

  • Market Insights™
    Dec. 15, 2025

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