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Viewpoint June 12, 2026
Building an AI-led Operating Model for Utilities
Utilities are entering a new digital transformation phase as growing operational pressures, aging infrastructure, workforce constraints, and increasing regulatory expectations challenge traditional operating models. While AI adoption is accelerating across the sector, many enterprises continue to… -
Viewpoint Nov. 06, 2025
From Signals to Stewardship: a Cloud Playbook for AdTech Transformation
The digital advertising landscape is at a turning point. Long-standing silos between AdTech and MarTech are eroding, giving way to a new, integrated ecosystem rooted in first-party data and real-time responsiveness. Three converging forces are driving… -
Provider Compendium Oct. 27, 2025
Loyalty Platform – Provider Compendium 2025
The Loyalty Platform – Provider Compendium 2025 provides detailed and fact-based snapshots of 12 loyalty platform providers. Each profile offers a structured overview of the provider’s product and capability focus areas, including platform suite and deployment… -
Agentic AI is redefining the foundations of digital commerce. Instead of consumer-driven, click-based funnels, enterprises are increasingly enabling autonomous, intent-led journeys. Intelligent agents can now interpret user context, evaluate alternatives, and execute transactions from discovery and…
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PEAK Matrix® Aug. 25, 2025
Loyalty Platforms PEAK Matrix® Assessment 2025
Loyalty platforms are significantly transforming as enterprises move beyond transactional rewards to more engagement-led, experience-centric, and data-driven loyalty strategies. Modern loyalty needs span across B2C and B2B use cases, demanding flexible configurations, cross-channel orchestration, and real-time… -
State of the Market July 31, 2025
Reloaded for Resilience: Loyalty Platforms State of the Market 2025
As consumer behaviors shift and economic uncertainty intensifies, enterprises are rethinking loyalty as a strategic lever for sustained customer engagement. This report provides a comprehensive overview of the global loyalty platform landscape, examining how platform providers… -
Thematic Report July 15, 2025
Sovereign AI Starts with Sovereign Cloud: a European Perspective
Europe’s digital and regulatory environment is reshaping how cloud services are consumed and governed. With growing geopolitical tensions, increasing data protection mandates, and rising concerns around foreign surveillance laws, the sovereign cloud has become central to… -
Briefings June 03, 2025
Navigating Tariff Turbulence: Accelerating AI-led Growth in UK&I & Europe
As macroeconomic uncertainty continues to shape global demand, green shoots are emerging in the technology and services landscape. Join Everest Group’s UK&I and Europe experts for an exclusive breakfast briefing in London to explore how organisations… -
Viewpoint March 25, 2025
From Gigawatts to Green: How Hyperscalers are Powering the Race to Decarbonization with Nuclear Energy
Hyperscalers, such as Google, Amazon, and Microsoft, accelerated partnerships with nuclear energy providers for energy procurement in H2 2024. This shift raises a key question: Why are hyperscalers turning to nuclear energy? Rising energy demands, limitations… -
Webinar Deck Jan. 21, 2025
Webinar Deck: Europe and UK&I IT Services Outlook 2025
With pressing choices to be made about sourcing, costs, operating models, and AI adoption, enterprises and providers need to stay ahead of seismic shifts in the IT services landscape. With several anticipated avenues of disruption on… -
Regulation in the AI space is about to change significantly with the introduction of the EU AI Act. How will this new legislation affect enterprises in the EU and beyond? This webinar, hosted by Everest Group…
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Thematic Report Feb. 15, 2024
Webinar Deck: Key Issues in EMEA: Addressing 2024’s Challenges and Emerging Sourcing Trends
In an era characterized by continual change, evolving market dynamics, and an unwavering demand for progress, enterprises must embrace innovation while effectively managing change. In this webinar, our analysts presented invaluable insights gathered from Everest Group’s… -
Provider Compendium Dec. 21, 2023
Digital Interactive Experience (IX) Services Provider Compendium 2023 – Europe
European enterprises are rapidly embracing user experience design, prioritizing seamless interactions across customer, employee, and partner domains. Their dedication to excellence is grounded in a commitment to sustainability and ethical practices, extending to the development of… -
PEAK Matrix® Nov. 24, 2023
Digital Interactive Experience (IX) Services PEAK Matrix® Assessment 2023 – Europe
Within Europe, there is a paramount emphasis on crafting experiences that not only meet the expectations of customers and employees but also align with the region's robust commitment to sustainability and ethical practices. Corporations recognize that… -
In this fifth video of the Unlocking Digital Workplace Opportunities in 2023 series, Tanvi Rai, Senior Analyst, and Nitish Mittal, Partner, explore digital workplace trends and topics in the North American and European markets. While North…
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Webinar Deck Dec. 06, 2022
Webinar Deck: How to Accelerate through Economic Disruption: Strategies for the UK&I and European Markets
The global macroeconomic environment has experienced considerable ups and downs. Europe and the UK and Ireland (UK&I ), in particular, are facing the trifecta of uncertain economic growth: high inflation, geopolitical tensions, and talent tightness –… -
Europe and the UK (among other major markets) are increasingly looking at the sovereignty and environmental sustainability of their cloud transformations. Sovereign cloud initiatives have been accelerated by cybersecurity concerns from the Russian invasion of Ukraine…
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The European market has been slower than other areas of the world in adopting digital transformation, but that’s changing. With new regulations opening up the digital marketplace for fair competition, sizeable strategic partnerships, and providers embracing…
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Viewpoint July 16, 2021
The Future of Healthcare: Accelerating Your Cloud Journey
This viewpoint examines the cloud transformation journey for healthcare enterprises to operate more efficiently and resiliently. With increasing interest in a connected healthcare ecosystem and enterprise digitalization following the pandemic, cloud transformation has gained substantial traction… -
Viewpoint June 15, 2021
Digital Connectivity: The Backbone of a Future-Ready Enterprise
In the past, enterprises have treated networks as a critical, but not necessarily a value creating component of their IT infrastructure, due to the lack of direct correlation to business benefits. However, as enterprises accelerated their…
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