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Showing 46 results
  • Blog
    April 09, 2026

    Retail store operations are undergoing a structural reset. What was once centered on physical store efficiency and standardized processes is now being redefined by intelligent orchestration, data-driven decision-making, and integrated service ecosystems. Retailers are no longer…
  • Provider Recognition
    April 07, 2026

    The Everest Group Top 50™ Store Services Providers 2026 report delivers a comprehensive, data-driven analysis of leading providers delivering store services to the retail industry. This report presents an objective ranking of providers based on multiple…
  • Voice of the Customer
    Jan. 02, 2026

    Retail and Consumer Packaged Goods (CPG) enterprises are rapidly evolving their technology agendas in response to shifting consumer behavior, economic uncertainty, and the need for greater operational resilience. As digital transformation initiatives mature, enterprises increasingly rely…
  • Market Insights™
    Dec. 10, 2025

  • Market Insights™
    Dec. 10, 2025

  • Market Insights™
    Dec. 10, 2025

  • Tech Provider Spotlight
    Nov. 21, 2025

    As macroeconomic challenges such as inflation and tariff volatility persist, Revenue Growth Management (RGM) has become a strategic priority for retail and CPG enterprises seeking sharper execution and sustainable profitability. Once a tactical function, RGM is…
  • Blog
    Nov. 20, 2025

    Accenture has just snapped up Superdigital, a US social and influencer agency that will slot into Accenture Song. The move is more than Mergers & Acquisitions (M&A) churn: it’s a clear bet that social-first creativity, community…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Event
    Nov. 05, 2025

      Retail and CPG leaders are entering a new phase of sharper, smarter investments. After a year of tightened budgets and transformation fatigue, 2026 is bringing renewed focus on where technology can truly drive margin and…
  • Viewpoint
    Sep. 01, 2025

    Retail and Consumer Packaged Goods (RCPG) enterprises are at a critical juncture in their AI adoption journeys. With agentic AI emerging as the next frontier, organizations are moving beyond descriptive and prescriptive insights to embedding autonomous…
  • PEAK Matrix®
    Aug. 11, 2025

    In an increasingly volatile and digitally driven environment, CPG companies are balancing growth investments with cost control amid inflation, supply chain instability, and fast-evolving consumer behaviors. As companies pivot toward AI, personalization, and D2C models, they…
  • PEAK Matrix®
    June 30, 2025

    Retail enterprises are struggling with rapidly shifting consumer expectations, technology-led disruptions, and persistent economic pressures. As they seek to balance growth with profitability, many are increasing investments in digital technologies and seeking partners with deep industry…
  • Provider Compendium
    April 14, 2025

    Supply chain services are the most significant investment area for Retail and Consumer Packaged Goods (RCPG) firms, driven by the need for agility, resilience, and efficiency. As these firms navigate evolving market dynamics, digital disruptions, and…
  • PEAK Matrix®
    March 12, 2025

    Supply chain services are the top investment priority for Retail and Consumer Packaged Goods (RCPG) firms, driven by the need for agility, resilience, and efficiency. As these firms navigate evolving market dynamics, digital disruptions, and sustainability…
  • Tech Launch Perspective
    Feb. 06, 2025

    Amazon recently launched Retail Ad Service, a new addition to its retail media offerings. This solution enables retailers to establish their retail media networks using e-commerce websites or apps. By leveraging Amazon’s advertising expertise, retailers gain…
  • Thematic Report
    Jan. 28, 2025

    Retail media leverages retailers’ digital platforms, such as websites and mobile apps, to deliver targeted advertising using first-party data. This approach, driven by the growth of e-commerce and data-driven marketing, merges commerce and advertising, creating value…
  • Thematic Report
    Jan. 20, 2025

    Shrinkage, the loss of inventory due to theft, fraud, errors, or damage, is a significant challenge for retailers globally. Beyond its direct impact on profitability, shrinkage disrupts operational efficiency, undermines customer trust, and threatens long-term business…
  • State of the Market
    Dec. 12, 2024

    In today’s rapidly evolving Retail and Consumer Packaged Goods (RCPG) sectors, Data, Analytics, and AI (DAAI) have moved from being competitive advantages to essential survival tools. In this period marked by rapid digital transformation and evolving…
  • Blog
    Oct. 24, 2024

    Retail media networks (RMNs) are transforming the way retailers and consumer packaged goods (CPG) brands collaborate in the digital advertising space. Retailers are now seizing the opportunity to monetize their digital assets, while brands are eager…

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