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    • Eric Simonson

      Eric Simonson

      Managing Partner

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      Vice President

    • Paras Chugh

      Paras Chugh

      Analyst

    • Emma Handler

      Emma Handler

      Global Head of Communications, Persistent Systems

    • Thematic Report
      Nov. 09, 2021
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner
      Rananjay Kumar

      Rananjay Kumar

      Practice Director
      Sharang Sharma

      Sharang Sharma

      Vice President

      Riding Next Wave of Growth: Evolving Third-party UK and Ireland BPS Landscape

      The UK and Ireland (UKI) economic landscape has been disrupted by the double headwinds of Brexit and the COVID-19 pandemic in the last 12-18 months. This has had a bearing on the strategic outlook and operating…
    • Webinar Deck
      April 30, 2020
      Eric Simonson

      Eric Simonson

      Managing Partner

      Webinar Deck: Corporate Resilience: Practical Approaches and New Management Mindsets

      On April 30, Everest Group moderated a webinar titled, "Webinar Deck: Corporate Resilience: Practical Approaches and New Management Mindsets." Executive leaders across the global business community have quickly addressed the immediate needs of their organizations related…
    • Provider Compendium
      July 25, 2018
      Sharang Sharma

      Sharang Sharma

      Vice President

      Analytics Business Process Services (BPS) – Service Provider Compendium 2018

      The analytics BPS service provider compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the analytics BPS market. The study provides a detailed five-page profile of each analytics BPS service provider assessed, which…
    • PEAK Matrix®
      May 02, 2018
      Vishal Gupta

      Vishal Gupta

      Partner
      Sharang Sharma

      Sharang Sharma

      Vice President

      Analytics Business Process Services (BPS) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018

      Next-generation technologies, such as Internet of Things (IoT), Artificial Intelligence, and automation, are driving the new wave of revolution in the industry. While analytics is being recognized as the key pillar of digital revolution, it has…
    • Provider Compendium
      Aug. 23, 2017
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Service Provider Compendium 2017

      The Analytics Business Process Services (BPS) – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the analytics BPS market. The study provides a detailed five-page profile of each analytics BPS…
    • State of the Market
      July 15, 2017
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Analytics Disrupting Traditional Decision Making for Businesses – The Quest for More Continues

      Witnessing a robust growth of 25-28% over 2015-2016, the global analytics BPS reached a market size of over US$5 billion at the end of 2016. The last 12-18 months have witnessed evolving buyers demanding end-to-end analytics…
    • PEAK Matrix®
      May 03, 2017
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Service Provider Landscape with PEAK Matrix™ Assessment 2017

      Analytics’ acceptance as a powerful tool for enterprises to achieve targeted business outcomes and create value is creating significant demand for advanced analytics. However, it is also giving rise to expectations of basic analytics (reporting, in…
    • Provider Compendium
      June 28, 2016
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Service Provider Compendium 2016

      The Analytics BPS service provider compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the Analytics BPS market. The study provides a detailed five-page profile of each Analytics BPS service provider assessed, which…
    • PEAK Matrix®
      April 28, 2016
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Service Provider Landscape with PEAK Matrix™ Assessment 2016

      Introduction Analytics is morphing from a good-to-have to must-have tool in any company’s toolkit while they go about achieving their strategic goals. Analytics has proven its worth beyond doubt, and conclusively, and this is being reflected…
    • Thematic Report
      March 18, 2016
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Analytics Goes Mainstream - Scope Expands Beyond Traditional Clients and Offerings

      Introduction The global analytics BPS market grew by 35-40% in 2015 to reach ~US$4.5 billion, with tremendous interest in analytics having set the market on an accelerated growth path. Year 2015 witnessed buyers experimenting with advanced…
    • Accelerator
      Sep. 24, 2015
      Eric Simonson

      Eric Simonson

      Managing Partner

      Practitioner Perspectives - Simen Munter and Pankajam Sridevi, ANZ Global Hubs Leadership Interview

      Executive Summary ANZ started on a Robotic Process Automation (RPA) journey in early 2015. Beginning the deployment in its Bengaluru global in-house center, it quickly ramped up across all four of its Global Hubs in Asia…

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