• Thematic Report
    Oct. 22, 2025

    Global Business Services (GBS) organizations are playing a growing role in delivering procurement services as enterprises push for cost efficiency, digital transformation, and strategic value from their support functions. This report analyzes how procurement delivery has…
  • Viewpoint
    Sep. 08, 2025

    GCCs are at an inflection point, having moved well beyond their traditional role as centers of cost efficiency and delivery excellence. They now possess strong adjacencies with business teams, deep domain and customer context, and are…
  • Viewpoint
    July 16, 2021

    This viewpoint examines the cloud transformation journey for healthcare enterprises to operate more efficiently and resiliently. With increasing interest in a connected healthcare ecosystem and enterprise digitalization following the pandemic, cloud transformation has gained substantial traction…