• Blog
    May 07, 2026

    The rise of generative AI and agentic AI is rapidly changing how enterprises think about software pricing, value, and long-term technology investments. While market sentiment has recently pressured valuations across software and tech services firms, I…
  • Blog
    May 01, 2026

    Forward deployed engineers (FDEs) have become one of the most debated topics in enterprise technology, driven in large part by the visibility of Palantir’s model. As generative AI and agentic AI reshape enterprise architectures, many CIOs…
  • Blog
    April 28, 2026

    The marketplace is changing. Two marquee moves in July reset expectations for how large service providers will deliver operations at scale: Capgemini agreed to acquire WNS to build an agentic‑Artificial Intelligence (AI) powered intelligent operations leader,…
  • April 17, 2026

    Generative AI, enterprise AI transformation, and operating model changes are dominating boardroom conversations, yet the real adoption remains uneven. From my vantage point, the most important takeaway is this: AI will reshape nearly every business function, but progress will…
  • Blog
    April 15, 2026

    As generative AI reshapes enterprise technology, one reality is becoming increasingly clear: the Software Development Life Cycle (SDLC) is emerging as the epicenter of both value creation and disruption in the tech services industry. This is…
  • Blog
    April 02, 2026

    Artificial intelligence, generative AI, and agentic systems are rapidly reshaping enterprise technology, and nowhere is this more evident than in the software development lifecycle (SDLC). While much of the conversation around AI disruption has focused on…
  • LinkedIn Live
    March 23, 2026

    AI has moved from experimentation to expectation, yet scalable ROI remains uneven. While some initiatives are delivering measurable impact, many are stalled in pilot mode. Hear from Everest Group’s Vice President, Chhandak Biswas and Practice Director,…
  • March 23, 2026

    Generative AI, intelligent agents, and frontier models are giving rise to a new category of software that I believe will redefine how work gets done. For decades, we have built systems of record and systems of…
  • Blog
    March 12, 2026

    Generative AI, intelligent agents, and frontier models are giving rise to a new category of software that I believe will redefine how work gets done. For decades, we have built systems of record and systems of…
  • Blog
    Feb. 25, 2026

    For decades, software companies and services firms have made poor partners. There are very few examples of software businesses that have thrived long term inside services firms or vice versa. The oft-cited exception is Trizetto within…
  • LinkedIn Live
    Feb. 24, 2026

    Payer operations were reaching a structural inflection point. As cost pressure, regulatory scrutiny, and AI-enabled operating models reshaped the landscape, payer leaders had to rethink how sourcing and operating design delivered measurable business outcomes. In this…
  • PEAK Matrix®
    Feb. 19, 2026

    Healthcare payers are navigating volatile medical costs, limited premium growth, and fragmented legacy systems. At the same time, regulatory and quality requirements are intensifying, with the Centers for Medicare and Medicaid Services (CMS) advancing interoperability and…
  • Blog
    Feb. 19, 2026

    As we move deeper into AI transformation, there is a growing tendency to focus on the obvious productivity gains. Generative and agentic AI are clearly changing how work gets done. However, I believe the more consequential…
  • Blog
    Feb. 12, 2026

    Generative AI has delivered real value inside enterprises, but largely of the incremental kind. It helps individuals work faster, supports existing processes, and improves productivity at the margins. What it has not yet done, at least…
  • Blog
    Jan. 29, 2026

    The conversation around generative AI continues to be dominated by confidence and promise. Senior executives speak openly about the potential for better customer experience, better products, and fundamentally new business models enabled by AI. I share…
  • Blog
    Jan. 16, 2026

    A dichotomy is forming between the personal and the professional when it comes to AI adoption. While generative AI and LLM-based technology options are being increasingly adopted by individuals for personal use, the same cannot be…
  • Large enterprises are racing to understand how artificial intelligence will reshape their operations, and the tech services industry sits directly in the path of this transition. Early AI workloads, especially co-generation models such as today’s generative…
  • Blog
    Dec. 12, 2025

    One of the most common queries we have with clients today revolves around artificial intelligence: where do we begin? Do we start with the data, or do we start by reinventing our processes? It’s a classic…
  • Blog
    Dec. 12, 2025

    In this blog, Everest Group’s Peter Bendor-Samuel and Richard Sear combine their perspectives from years of advising enterprises and analyzing emerging technologies. Together, they explore how artificial intelligence is transforming industrial automation, not as a distant…
  • Blog
    Dec. 12, 2025

    Carbon capture and utilization (CCU) isn’t just another ESG checkbox to tick off in an annual report. In this blog, Everest Group’s Peter Bendor-Samuel and Richard Sear bring together their perspectives from years of experience advising…

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