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  • PEAK Matrix®
    July 09, 2026

    Process mining software analyzes process-related information, primarily event logs from Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems to a fact-based approach for discovering, monitoring, and optimizing existing processes across industries and process areas.…
  • Blog
    July 08, 2026

    Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math.   The warning signs…
  • Provider Compendium
    May 14, 2026

    Intelligent Document Processing (IDP) products are used across business functions and industries to reduce costs, automate document-intensive workflows, improve straight-through processing, strengthen compliance, and enhance customer and employee experiences. These products continue to evolve as enterprises…
  • PEAK Matrix®
    March 25, 2026

    Intelligent Document Processing (IDP) continues to evolve as enterprises scale automation across document-intensive workflows and integrate AI-driven capabilities into core operations. This report assesses the global IDP products market, including insurance-specific products, highlighting how providers are…
  • LinkedIn Live
    March 23, 2026

    AI has moved from experimentation to expectation, yet scalable ROI remains uneven. While some initiatives are delivering measurable impact, many are stalled in pilot mode. Hear from Everest Group’s Vice President, Chhandak Biswas and Practice Director,…
  • PEAK Matrix®
    March 16, 2026

    Agentic AI refers to AI systems engineered to autonomously interpret business objectives, decompose them into sequenced sub-tasks, and execute coordinated actions to drive measurable outcomes. Unlike rule-based automation that relies on deterministic workflows or copilots that…
  • Video
    Feb. 10, 2026

    Everest Group’s PEAK Matrix® Assessment assesses RTSM providers through the lens of buyer impact and delivery capability. In this deep dive, Nisarg Shah, Practice Director, and Kayva Murki, Senior Analyst, analyze the RTSM provider market in…
  • Video
    Feb. 10, 2026

    The PEAK Matrix® Assessment provides a structured evaluation of RTSM providers’ strengths, scale, and differentiation in the market. Nisarg Shah, Practice Director, and Kayva Murki, Senior Analyst, explore the major growth drivers accelerating RTSM adoption. They…
  • Video
    Feb. 10, 2026

    Everest Group’s PEAK Matrix® Assessment evaluates RTSM providers based on market impact and vision & capability. In this video, Nisarg Shah, Practice Director, and Kayva Murki, Senior Analyst, unpack findings from the inaugural RTSM PEAK Matrix®…
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • Provider Compendium
    Dec. 17, 2025

    Life sciences organizations are increasingly prioritizing automation, configurability, and real-time visibility to support modern clinical trial requirements. As adaptive designs, decentralized models, and global multi-protocol studies become more prevalent, the role of Randomization and Trial Supply…
  • PEAK Matrix®
    Nov. 25, 2025

    With global and adaptive clinical trials’ rising complexities, life sciences organizations are increasingly adopting intelligent Randomization and Trial Supply Management (RTSM) platforms to enhance operational efficiency, ensure regulatory compliance, and safeguard patient integrity. RTSM systems have…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • Blog
    Nov. 04, 2025

    In an era of increasingly complex clinical trials, Risk-Based Quality Management (RBQM) has emerged as more than a regulatory mandate, it is a strategic imperative. Traditional monitoring methods, reliant on exhaustive on-site visits and 100% Source…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • Viewpoint
    Oct. 24, 2025

    Enterprises are rapidly exploring agentic AI to create more autonomous, context-aware workflows. While initial efforts have focused on single-agent systems, these often fall short in adaptability, reliability, and scale. Multi-agent systems represent the next frontier, enabling…
  • Tech Provider Spotlight
    Oct. 14, 2025

    Clinical trial complexity continues to increase with hybrid study models, diverse data sources, and growing regulatory expectations, making traditional oversight models inadequate. Conventional monitoring approaches reliant on 100% source data verification and frequent on-site visits are…
  • Tech Launch Perspective
    Sep. 25, 2025

    Zoho’s July 2025 product announcements signal a decisive move toward becoming an AI-first enterprise platform, with a particular focus on agentic AI. This report evaluates how Zoho’s ecosystem, including Zia Agents, Zia Agent Studio, and Zia…
  • State of the Market
    Sep. 22, 2025

    Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process…

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