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Showing 39 results
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Blog
    Oct. 07, 2024

    Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness.   This blog examines how companies are adapting their value chains and processes, in order to meet…
  • Event
    March 28, 2024

    For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity,…
  • Event
    July 25, 2023

    Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric,…
  • Blog
    March 23, 2023

    Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was…
  • Provider Compendium
    Jan. 12, 2022

    Cloud data platforms have traditionally been used to facilitate an organization’s data migration on to the cloud to manage it efficiently and securely. Today, enterprises are increasingly adopting these platforms to not only manage data efficiently,…
  • PEAK Matrix®
    Dec. 10, 2021

    Cloud data platforms have traditionally been used to facilitate the migration of an organization’s data on to the cloud to manage it efficiently and securely. Today, enterprises are increasingly adopting these platforms to not only manage…
  • Blog
    Dec. 07, 2021

    By freeing data from silos, healthcare interoperability can promote greater information exchange between patients, payers, and providers – leading to more efficient care coordination. But compliance with the CMS rule shouldn’t be the only goal. Discover…
  • Viewpoint
    Nov. 02, 2021

    On an average, a payer spends 85-90% of its revenue on claims payments, and, hence, an efficient claims management process is vital for cost optimization. However, current workflows are characterized by a heavy dependence on manual…
  • State of the Market
    Sep. 14, 2021

    COVID-19 has fundamentally altered the functioning of the healthcare industry by significantly changing who receives care and how they access it. The pandemic has also posed several challenges for payers, such as disruption of member service…
  • Viewpoint
    Sep. 10, 2021

    The concept of interoperability is not new to the healthcare industry. Industry stakeholders have long debated the need and feasibility of interoperability within the healthcare ecosystem. The Centers for Medicare & Medicaid Services (CMS) and Office…
  • Thematic Report
    July 08, 2021

    Digital healthcare refers to the use of technologies in the healthcare system to improve individuals’ health and wellness, and increase the efficiency of the entire healthcare value chain. The range of applications include, but are not…
  • Viewpoint
    June 08, 2021

    As enterprises ramp up their digital transformation initiatives, the strategic sourcing function faces the challenging task of establishing and orchestrating an IT services vendor portfolio that can help these companies fulfill their business objectives. This digital…
  • Blog
    April 30, 2021

    Product innovation has been lacking in the healthcare payer product space. But can this be changing? Oscar Health’s launch of +Oscar platform may lead to an uptick in new product launches.Soon after officially going public in…
  • State of the Market
    April 09, 2021

    The pandemic has led to sweeping changes in who receives care, how they access it, and how healthcare organizations (healthcare providers, payers, and community resources) come together to meet the complex and accelerated demand for care,…
  • Viewpoint
    Jan. 14, 2021

    On January 6, 2021, UnitedHealth Group’s Optum acquired Tennessee-based healthcare technology company Change Healthcare for roughly US$13 billion (including about US$5 billion debt). Upon the deal’s completion in H2 2021, Change Healthcare will become a part…
  • Provider Compendium
    Jan. 08, 2021

    The healthcare IT services space has historically been dominated by global service providers – including the likes of horizontal players such as Accenture, Cognizant, and TCS, as well as healthcare-specific giants such as Optum. However, in…
  • PEAK Matrix®
    Dec. 15, 2020

    The healthcare IT services space has historically been dominated by global service providers – including the likes of horizontal players such as Accenture, Cognizant, and TCS, as well as healthcare-specific giants such as Optum. However, in…
  • Thematic Report
    Sep. 02, 2020

    Enterprises have made digital adoption the bedrock of their growth strategies in recent years to optimize processes, reduce costs, and deliver better customer experience, all in the pursuit of higher revenue growth and better operational efficiencies.…
  • Aug. 07, 2020

    GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals…

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