• LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Provider Compendium
    June 28, 2024

    AI and Machine Learning (ML) technologies’ rising adoption has revolutionized how enterprises use data, elevating the technologies’ significance. Today, data is integrated into every aspect of operations to facilitate decision-making and drive innovation, increasing data access…
  • PEAK Matrix®
    April 29, 2024

    The rising adoption of AI and ML has revolutionized how enterprises use data, elevating its importance to unprecedented levels. Today, data is integrated into every facet of operations to facilitate decision-making and drive innovation, resulting in…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Provider Compendium
    Nov. 30, 2023

    Enterprises currently face the challenge of harmonizing value realization and experimentation in their Data and Analytics (D&A) investments amid prevailing macroeconomic conditions. They are striving to attain RoI and tangible business outcomes from their D&A initiatives.…
  • Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • PEAK Matrix®
    Sep. 12, 2023

    Enterprises are struggling to strike the right balance between value realization and experimentation through their Data and Analytics (D&A) investments amid the macroeconomic conditions. They are prioritizing RoI and direct business outcomes from D&A initiatives. At…
  • Viewpoint
    Sep. 01, 2023

    The rising adoption of AI and ML has transformed the way enterprises use data, elevating its importance to an unprecedented level. Today, enterprises integrate data into every aspect of their operations to facilitate decision-making and drive…
  • Aug. 07, 2020

    GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals…