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  • Blog
    July 08, 2026

    Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math.   The warning signs…
  • Webinar
    June 02, 2026

    As AI agents take on more day-to-day work, HR, Sourcing and IT leaders face bigger questions around what should stay human-led, what can be automated, and how HR services should evolve in an AI-enabled operating model…
  • Webinar
    April 08, 2026

    Across business functions, a new Business Process Outsourcing (BPO) reality is taking shape - one focused on trends and pricing. Intensifying cost pressures, rapid AI adoption, and evolving talent dynamics are pushing traditional pricing models to…
  • State of the Market
    March 24, 2026

    Enterprises are increasingly turning to Multi-process Human Resources Outsourcing (MPHRO) to modernize HR operations and support evolving workforce strategies. As organizations navigate macroeconomic uncertainty, hybrid work models, and growing regulatory complexity, they are prioritizing scalable, technology-enabled…
  • Market Insights™
    March 11, 2026

  • Thematic Report
    Jan. 16, 2026

    Managing employee pay in the US is undergoing a structural shift as employers respond to rising expectations for pay flexibility, immediacy, and employee-centric financial benefits. Earned Wage Access (EWA) has emerged as a critical payroll-adjacent solution,…
  • Thematic Report
    Jan. 12, 2026

    Employers in the US are facing growing complexities in managing Health and Wellness (H&W) benefits due to rising costs, expanding regulatory requirements such as the Affordable Care Act (ACA) and the Consolidated Omnibus Budget Reconciliation Act…
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • Provider Compendium
    Dec. 17, 2025

    Despite economic headwinds, the MPHRO services market showed notable resilience in 2024, with sustained enterprise demand across core HR functions. This compendium examines key developments across the MPHRO landscape as providers continue to invest in technology-enabled…
  • See Us At
    Dec. 09, 2025

    Join Mustafa Pitolwala, Practice Director at Everest Group, for a candid discussion on how Agentic AI is reshaping HR workflows automating employee queries, onboarding, IT, and benefits across the hire-to-retire lifecycle. Register now Key points to…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • PEAK Matrix®
    Nov. 18, 2025

    Managing payroll in the US remains both mature and complex, marked by fragmented buyer needs and diverse provider approaches. As organizations seek accuracy, compliance, and agility, the payroll market rapidly transforming, fueled by automation, AI, and…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • Viewpoint
    Oct. 24, 2025

    Enterprises are expanding across an increasing number of small, dispersed markets where each location hosts only a few employees but collectively drives growth, resilience, and talent access. The report highlights the growing importance of these long-tail…
  • PEAK Matrix®
    Sep. 15, 2025

    Advances in new-age technology have expanded the ambit of MPHRO service providers to broaden their service delivery capabilities. With AI-enabled personalization and data-backed insights, providers are able to cater to the emerging buyer needs around enhancing…
  • Event
    Sep. 09, 2025

    Agentic AI is generating growing interest in the HR space for its potential to drive smarter decision-making, proactive employee engagement, and scalable transformation. The real question is: how much of the hype reflects real, tangible opportunity…
  • Webinar Deck
    Sep. 09, 2025

    Agentic AI is generating growing interest in the HR space for its potential to drive smarter decision-making, proactive employee engagement, and scalable transformation. The real question is: how much of the hype reflects real, tangible opportunity…
  • Tech Provider Spotlight
    July 25, 2025

    Agentic AI is rapidly emerging as a game-changer for HR functions and talent management. As enterprises face complex, fast-changing workforce needs, conventional HR automation solutions have revealed significant limitations in decision-making, creativity, and end-to-end process execution.…

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