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  • Thematic Report
    July 22, 2026

    Healthcare providers are increasingly viewing Revenue Cycle Management (RCM) operations outsourcing as a strategic capability that supports revenue optimization, operational resilience, and long-term growth. Financial pressures, persistent workforce shortages, reimbursement complexity, and growing adoption of AI…
  • Blog
    July 08, 2026

    Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math.   The warning signs…
  • Viewpoint
    July 02, 2026

    Healthcare organizations continue to face mounting financial, operational, and workforce pressures while seeking technology investments that improve efficiency, strengthen revenue integrity, and support better clinical outcomes. Against this backdrop, IKS Health’s acquisition of TruBridge represents a…
  • Thematic Report
    June 25, 2026

    Healthcare providers are seeking more effective ways to reduce prior authorization friction while improving speed, staff productivity, patient access, and revenue protection. Although many organizations are experimenting with AI and automation, adoption remains nascent, especially for…
  • Viewpoint
    June 23, 2026

    Retail and Consumer Packaged Goods (RCPG) enterprises are undergoing a major transformation as data becomes central to business performance, customer engagement, and operational decision-making. Rapid growth across omnichannel commerce, direct-to-consumer models, connected stores, and AI-driven interactions…
  • Market Insights™
    June 01, 2026

  • Market Insights™
    June 01, 2026

  • Webinar
    May 26, 2026

    There is no question that GBS organizations are becoming adept at improving service experience. Fewer escalations. Better self-service. Smoother workflows. Higher stakeholder satisfaction. Stronger trust. There is clearly juice in Service Experience (SX). The harder question…
  • Blog
    May 19, 2026

    When IKS Health announced its agreement to acquire TruBridge on April 23, 2026, the market reacted with a sharp pop in stock. Together, the combined entity brings revenue cycle management, predictive analytics, and EHR capabilities to support over…
  • Thematic Report
    May 18, 2026

    Prior authorization (prior auth) is shifting from an administrative requirement to a strategic enterprise capability for US healthcare providers. Rising authorization volumes, denial rates, care delays, and regulatory scrutiny are intensifying the need to modernize fragmented…
  • Tech Launch Perspective
    April 17, 2026

    Healthcare providers are increasingly adopting AI-driven solutions to address administrative inefficiencies, workforce shortages, and rising expectations for seamless patient experiences. This report explores how agentic AI is reshaping patient engagement and point-of-care workflows through automation, conversational…
  • PEAK Matrix®
    April 15, 2026

    Healthcare providers are navigating sustained financial pressures driven by rising labor costs, reimbursement uncertainty, and increasing patient financial responsibility. In this environment, revenue cycle management has become central to maintaining financial stability and improving cash flow…
  • Blog
    April 09, 2026

    Retail store operations are undergoing a structural reset. What was once centered on physical store efficiency and standardized processes is now being redefined by intelligent orchestration, data-driven decision-making, and integrated service ecosystems. Retailers are no longer…
  • Provider Recognition
    April 07, 2026

    The Everest Group Top 50™ Store Services Providers 2026 report delivers a comprehensive, data-driven analysis of leading providers delivering store services to the retail industry. This report presents an objective ranking of providers based on multiple…
  • Viewpoint
    Feb. 16, 2026

    Healthcare providers face macroeconomic and internal challenges, including regulatory shifts, workforce shortages, and outdated IT infrastructure. These pressures have intensified scrutiny on Revenue Cycle Management (RCM), which plays a key role in ensuring timely reimbursements and…
  • Voice of the Customer
    Jan. 02, 2026

    Retail and Consumer Packaged Goods (CPG) enterprises are rapidly evolving their technology agendas in response to shifting consumer behavior, economic uncertainty, and the need for greater operational resilience. As digital transformation initiatives mature, enterprises increasingly rely…
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • See Us At
    Dec. 09, 2025

    Join Abhishek AK, Vice President at Everest Group, to learn how to implement responsible automation strategies that enhance accuracy, improve cash flow, and elevate the patient experience. Register now Key points to explore: AI and automation use…
  • Webinar Deck
    Dec. 05, 2025

    Retail and CPG leaders are entering a new phase of sharper, smarter investments. After a year of tightened budgets and transformation fatigue, 2026 is bringing renewed focus on where technology can truly drive margin and growth.…
  • See Us At
    Nov. 26, 2025

    Join Abhishek AK, Vice President at Everest Group, for an insight-packed chapter on best practices to future-proof your revenue cycle and drive sustainable performance in a rapidly evolving healthcare landscape. Register now Key points to explore:…

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