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  • NEW
    Blog
    July 27, 2026

    As India becomes more deeply embedded in global delivery portfolios, the boardroom discussions are shifting beyond its attractiveness as a scaled delivery location to the governance implications of relying heavily on a single market. Critical technology programs, business process services, cybersecurity operations, analytics, product…
  • Blog
    July 08, 2026

    Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math.   The warning signs…
  • Thematic Report
    June 19, 2026

    The Middle East and North Africa (MENA) region is steadily emerging as an important node in the global services delivery landscape, supported by untapped talent potential, strong regional demand, and lower competitive intensity than established delivery…
  • Viewpoint
    June 18, 2026

    Regulatory scrutiny surrounding offshore call-center operations serving US consumers is moving beyond periodic legislative debate to a more immediate policy issue. While the Keep Call Centers in America Act of 2025 has seen limited legislative progress,…
  • Market Insights™
    June 16, 2026

  • State of the Market
    June 15, 2026

    This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how…
  • Location Spotlight
    June 10, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    June 08, 2026

  • Quarterly Earnings Analysis
    May 25, 2026

    Everest Group’s Quarter Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…
  • Quarterly Earnings Analysis
    May 25, 2026

    Everest Group’s Quarter Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…
  • Thematic Report
    May 20, 2026

    The dynamic IT-BP services industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on IT-BP…
  • Market Insights™
    May 19, 2026

  • Quarterly Earnings Analysis
    May 18, 2026

    Everest Group’s Quarter Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…
  • Location Spotlight
    May 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Location Spotlight
    April 30, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Executive Briefs
    April 30, 2026

    The Service Provider Health Check – BPS is a quarterly report assessing leading BPS providers’ financial and operational health. It equips enterprises with key insights for Request for Proposal (RFP) evaluations, contract negotiations, and risk management.…
  • Market Insights™
    April 20, 2026

  • Quarterly Earnings Analysis
    March 24, 2026

    Everest Group’s Quarter Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…
  • Location Spotlight
    March 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the competition in understanding key market…
  • Quarterly Earnings Analysis
    March 02, 2026

    Everest Group’s Quarter Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…

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