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Viewpoint April 30, 2026
AI-powered Global Capability Centers (GCCs): the New Value Engine for Global Enterprises
Global Capability Centers (GCCs) have long served as reliable engines of cost efficiency, skilled talent, and scaled execution, delivering sustained value in an era defined by labor arbitrage and operational excellence. However, in an AI-first enterprise… -
Thematic Report March 30, 2026
Enterprise Voice: Decoding Provider Expectations for Global Capability Center GCC Support
The Global Capability Center (GCC) model is rapidly evolving, with enterprises expanding GCC mandates beyond operational efficiency toward innovation and enterprise-wide strategic impact. As GCCs mature and move up the value chain, enterprises are increasingly leveraging… -
PEAK Matrix® Nov. 05, 2025
Global Capability Center (GCC) Setup Capabilities in India - PEAK Matrix® Assessment 2025
The Global Capability Center (GCC) setup market continues to gain momentum, with India maintaining its position as the leading destination for GCC setups, supported by its deep talent base, cost efficiency, regulatory maturity, and robust digital… -
PEAK Matrix® Sep. 30, 2025
Global Capability Center (GCC) Transformation Capabilities in India – PEAK Matrix® Assessment 2025
Global Capability Centers (GCCs) are rapidly evolving from cost-focused delivery hubs into strategic business transformation enablers. They now drive enterprise-wide innovation, enhance customer and employee experiences, and deliver measurable business impact. Key trends shaping this evolution…
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